Harris Plumbing

Plumbing
Barrie ON L4M 5K2
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Plumbing
Harris Plumbing
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86%

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Reviews by rating (past 12 months)

Reviews for Harris Plumbing

Average customer rating:
9 10 (206 reviews)

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Happy c.
Happy c.
1 review Aurora, ON
10/10

Shower issue

They were prompt in their response, diagnosed what was required to complete the work with the issue with our shower and fixed it , no wait, no mess, no fuss. We have scheduled a return appt. for another shower that needs service.
Very satisfied customer.

Approximate cost of services:
$250.00
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Company Response

Hello Happy! Thank you so much for your business. We appreciate you taking time out of your day to post this wonderful review of your experience with us here at Harris Plumbing. We promise to keep you "very satisfied"!

Helen Poisson-Tucker from Ottawa
Helen Poisson-Tucker from Ottawa
2 reviews Barrie, ON
10/10

Fixing bathtub faucet leak and toilet constantly running

I called Harris Plumbing at 11am and a plumber was at my house at 2:30pm. The work with the faucet was more complicated than expected and a replacement piece had to be purchased. Everything was taken care of and the problems were fixed by 3:45pm. The plumber was friendly and thorough. I am very happy with the experience!

Approximate cost of services:
$340.00
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Company Response

Hello Helen and thank you so much for posting this great review of your experience with us here at Harris Plumbing! We really appreciate it. Our goal for each and every service call we do for our wonderful clients is "very happy" with every aspect of the experience. Thanks again Helen, we look forward to being your family plumbers.

monty1444 in Newmarket
monty1444 in Newmarket
0 reviews Newmarket, ON
10/10

Great service and even better advice

The water heater at the Barrie Bridge Club was not heating. I was nicely advised not to change the heater but to investigate. Which they did -- the very same day. Turns out not to be a plumbing issue and the technician didn't mess around. Just said that we needed an electrician. That is very very good work. We will call Harris Plumbing again if any need arises. This is a strong recommendation.

Approximate cost of services:
$60.00
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Company Response

Hello John, Thank you so much for this great review and thank you for choosing Harris Plumbing! We'll always be there for you folks whenever you need help and we'll always be honest and upfront with you. With 46 years under our belts, that's how we roll :)
Thanks again John, have a fantastic day!

R in Barrie
R in Barrie
1 review Barrie, ON
10/10

Drain hot water tank

Well done;! men arrived on time; thanked them with $5 tip each. Left clean work space.

Approximate cost of services:
$150.00
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Company Response

Good morning Reiner and thank you so very much for putting this review of your latest experience with Harris Plumbing on our HomeStars page! We really appeciate it. I'll be sure to pass along your kind words to Spencer & Riley.
It was entirely our pleasure to provide our services for you.
Have an amazing day Reiner!
Paddy at Harris Plumbing

bknight
bknight
0 reviews Barrie, ON
10/10

Pipe repair

Pipe in wall burst. Guys trouble shot the problem and found faulty valve and repaired it and the line that had burst.

Approximate cost of services:
$1,000.00
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Company Response

Thanks so much for review of our work. Pipe leaks behind walls can be tricky to locate. Water travels and sometimes the water evidence is not where the leak is.
Our plumbers are knowledgable and highly skilled and have the proper tools to address these situations efficiently.
Thanks again! We are always there for you -even now.

Murray in Mississauga
Murray in Mississauga
1 review Mississauga, ON
0/10

Call someone else

I have never written a negative review about a company before, but I have never experienced the type of service that I have with Harris Plumbing. If this review prevents even one person from the headaches that I experienced with this company then it did it’s job.
I called Harris plumbing because I was fooled by the positive reviews that some people posted (and I didn’t read the negative ones which was a big mistake on my part). I needed my leaking shower spout fixed. They were scheduled to arrive on Wednesday but called 30 minutes prior to my appointment time to tell me that they were not going to be there. Instead they told me that they would come the next day. They showed up and replaced the tub spout but this didn’t solve the problem. They took the cartridge out and cleaned it but that made the leak worse. They told me that they would have to replace the cartridge but did not have one in stock and that they would contact their supplier and get back to me. They charged me $230 which I paid in full. I gave them four days before I called to find out the status of their search. They claim that their supplier did not have the part but that they were contacting another supplier and that they would call me back. Several days later I had to once again call them to inquire about the status of my repair. They could not give me an update but said they would call me back. Once again I received no call to update me about my repair. I called back several times over the course of over TWO WEEKS without a single update or courtesy call on their end before they finally told me that they would not be able to find the part but could fix the shower by replacing the valve for $680. When I asked why it took so long to let me know and why nobody could be bothered to call me back the person on the other end was incredibly rude to me and hung up on me.
I called another company that day and they showed up the next day. He installed the part (which was a UNIVERSAL cartridge readily available by all suppliers) in 30 minutes.
Please do not be fooled by the positive reviews or by the defense that I’m sure this company will reply with. Call someone else

Approximate cost of services:
$230.00
1 of 1 people found this review helpful.
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Company Response

Hello Murray, I have investigated as promised and reviewed all emails and phone calls. As you already are aware, with literally thousands of parts out there to replace your 16 year old part, our wholesalers had no luck sourcing the correct one. As Mike mentioned to you, the manufacturer of your system advised us NOT to install a 'universal' part as it was not potentially reliable in their opinion. The last thing we would do is to install a substandard part only to be held responsible for any damage caused by it. Unfortunately, this resulted in an extremely frustrating period of time for you and for that I profusely apologize. This is NOT the norm. We have discussed this situation as a team and how this should have been handled more effectively on our end. I am contacting you today Murray with a resolution. Paddy

Laura and Steve in Richmond hill
Laura and Steve in Richmond hill
4 reviews Richmond Hill, ON
10/10

New washing machine up and running!!!

First, thanks Harris Plumbing for getting here a day ahead of the arranged appointment. And thank you, Rick, for the installing new shutoff valves for our washing machine ( after our 1993 Inglis finally died) to replace our ancient and now leaking taps. Found Harris Plumbing through HomeStars which we've used several times and always with positive results.
-Laura and Steve

Approximate cost of services:
$280.00
1 of 2 people found this review helpful.
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Company Response

Hi Laura and Steve and thanks so much for this great review and for taking the time to post it on our HomeStars page. We really appreciate your continued business.

Private User
Private User
Private User reviews Barrie, ON
10/10

Very satisifed

Had a leaking tap in the laundry area - replaced taps in minutes - no fuss, no mess. Replaced kitchen taps and soap dispenser in the kitchen - difficult small space to work in and they did a great job.

Approximate cost of services:
$550.00
0 of 1 people found this review helpful.
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Company Response

Hello and thanks so much for placing your review of your experience with us here at Harris Plumbing on our HomeStars page. We really appreciate it.
And no fuss, no mess is always our first choice. We always strive to ensure your experience is based on trust, honesty and respecting your home and property.
Thanks so very much for your business ~ and this review!

Stanley in Barrie
Stanley in Barrie
0 reviews Barrie, ON
10/10

Repairs to toilet, shower and water softener

Good and professional service. I have been dealing with Harris since I moved into my house 20 years ago. Never one complaint. They did a complete renovation of my bathroom 5 years ago and the work was as good as one can ask for. Honest knowledgeable Professionals.

Approximate cost of services:
$475.00
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Company Response

Hi Stanley, Thank you for having us to your home again and for taking the time to write a review as well.
Mike, who was at your home, was happy he could help you with your plumbing needs and it is always a pleasure to speak with you. Thank you once again for choosing Harris Plumbing and we appreciate your business.

Private User
Private User
Private User reviews Newmarket, ON
10/10

Excellent Service

I needed 2 services to be performed (a leaking pipe and a faucet installation). John performed the services quickly and efficiently. I'm very happy and will gladly recommend Harris Plumbing again.

Approximate cost of services:
$470.00
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Company Response

Thank you for taking the time to let us know how we are doing. John is a very valuable member of our Harris Plumbing Family and we are fortunate to have him on our team.
Thank you for choosing Harris Plumbing and for recommending us again, we really appreciate it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Harris Plumbing

Harris Plumbing's Mission: "To serve our communities with passion, integrity, and expertise, consistently exceeding expectations and providing peace of mind for all your plumbing needs. " Proudly providing world-class client services and a full suite of high quality plumbing products and services to residences, businesses and industry in Newmarket and ...
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