Ruma of Karmadesigns initially came across very knowledgeable and professional over email. However, the final results were disappointing. Relevant to our needs, she came to the appointment with only 2 tile samples (for 2 full baths), 2 books of overpriced wallpaper (30$ / sq foot - either she doesn't understand her clients or she doesn't know her product, I can't believe that wallpaper was 30$/sq foot!) and a Benjamin Moore chips package. We spent ~ 3 hours talking and at the end of it, we did come out with some selections of paint colours. We were iffy of her selection however - in the past, we had a colour consultant come with big chip samples, test pots (and even coupons!) and were more confident with the selections when seeing them on the wall like that. Ruma told us she would come with a selection of finishings and recommendations of vendors - we really didnt get either. We expected more from Karma - it was a waste of time for us and a waste of money. I subsequently tried to follow up by email with specific questions - she responded once asking me to confirm the colours she suggested, but she didn't actually answer my questions (very specific questions related to her recommendations, what colour to paint the "transition" wall between rooms).