It has been about 8 years now that I have been planning a custom bathroom renovation on my master bedroom washroom. I spent hours planning and mulling over design ideas and concepts because, as I'm sure most can agree with me, a renovation of this nature is going to stick with you for many years, and it needs to be top notch. For top notch work, you need a top notch renovator so I went straight to Homestars. This was no run of the mill bathroom reno. I needed a complete gut, remodel and superb finish. The existing shower was going to have to be made larger, taking out part of my walk in closet. Heated floors would be going in as well as a new fan and the plumbing was being upgraded all the way with jets and special showerheads, you name it I wanted it.
I chose Estezo Estates because of the positive reviews on here, and when I talked about design concepts, Jerson, the son of the owner (Orlando Estezo), made me feel like he was describing his own bathroom. When he spoke to me I felt he really had a passion for his work and I knew he would execute this renovation as if it were his own bathroom he was working on. His eye for detail, like mine, is strong. Not to mention the knowledge this young man displays of the construction process and the details involved in these different waterproofing methods and crack prevention this and structure that.
The company name struck me as a very personal down to earth title that sort of connected with me, and once I had them in the door it was exactly that, a personal connection. Jerson continually checked up throughout the job to make sure I was happy and that everything was progressing to my satisfaction. He took all of my many phone calls immediately, and never made me feel like I was bothering him no matter how trivial the question. He even offered to come shopping with me to pick up my fixtures! His father Orlando was there almost on a daily basis to make sure all the right materials were delivered and that their guys had the tools they needed, and that my dogs were properly entertained! :-)
They have a quality team behind them, and do quality work! They completely stuck to their quote, even when they had a surprise discovery about installing my ceiling fan, due to my attic configuration and roof slope it turned out to be a much bigger job then anticipated, and they covered that cost themselves, sticking to their quote.
I believe I made the right choice by sharing my bathroom renovation with Estezo Estates and I'm sure you will too. These guys love what they do and take pride in delivering a quality job, and a happy customer. I was nervous about hiring contractors as it was the first time I had done any work this large, and having heard nightmare reno stories I really was afraid of being taken advantage of and getting poor quality work. My fears were totally unneccesary with Jerson and Orlando. A 5 star job from the some great people I am happy to have met, and will call back again very soon when I'm ready to do my kitchen. Great work guys!