Oshawa Carpet One Floor And Home

Floor Retailers
Oshawa ON L1H 7K4
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94%(22 reviews)
98%(47 reviews)
100%(634 reviews)
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Floor Retailers
Oshawa Carpet One Floor And Home
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85%

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Reviews by rating (past 12 months)

Reviews for Oshawa Carpet One Floor And Home

Average customer rating:
9.2 10 (38 reviews)

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Sherry A.
Sherry A.
2 reviews Ajax, ON
10/10

Hardwood Floors

I am very pleased with my hardwood floors. John did a fantastic job! I would recommend Oshawa Carpet One Floor and Home to family and friends without hesitation.

Approximate cost of services:
$8,500.00
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Company Response

Thank you Sherry for the great review! We are glad that you are happy with your new floors, Thank you very much for trusting us with your home!

Canday in Oshawa
Canday in Oshawa
1 review Oshawa, ON
10/10

Carpet done on stairs

Carpet done on stairs very happy. Highly recommend them. great carpet done in no time. Sales person came to my home very friendly and helped out with pick of carpet.

Approximate cost of services:
$700.00
0 of 1 people found this review helpful.
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Company Response

thank you so much for your kind words, and for trusting us with your new flooring! We are very happy that we could exceed your expectations!

Private User
Private User
Private User reviews Oshawa, ON
10/10

New carpet

We used carpet one based on a family referral. They used carpet one in Waterloo and we're very satisfied. After having done our comparison shopping Will and others at the company were very helpful. Their knowledge was better than the box store and prices were competitive. Mark and his colleagues did an excellent job installing and were very mindful of our freshly painted walls.

Approximate cost of services:
$4,000.00
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Company Response

Thank you very much for your business and for your kind words! We are glad you had a great experience at our store and that Will and Mark exceeded your expectations.

Nan in Oshawa
Nan in Oshawa
2 reviews Oshawa, ON
10/10

Whole house recarpeting

I started looking at flooring with Carpet One Oshawa in March 2016. After postponing my flooring decision until March 2017, we decided to use Carpet One Oshawa to re-carpet our whole house. I worked with Chelsea and her recommendations were very helpful. Our job was 1600+ square feet of carpet. Chelsea worked with us to time our installation perfectly and the installers did an excellent job over two days. We couldn't be happier with our new carpet.

Approximate cost of services:
$14,700.00
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Company Response

Thank you for the great review, we truly appreciate your kind words! We are glad you are happy with your floors and hope to see you again!

Private User
Private User
Private User reviews Blackstock, ON
10/10

carpet

I have bought carpet on two different occasions from Carpet One, and have been very pleased with their selection and, service and advice. Their installers are very efficient and pleasant. I would highly recommend the company.

Approximate cost of services:
$1,800.00
1 of 1 people found this review helpful.
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Company Response

We are so glad to hear that you are a happy repeat customer! We look forward to seeing you again for your next project!

Jane  from Oshawa
Jane from Oshawa
1 review Oshawa, ON
1/10

carpet

We selected carpet on sale and they promised to have it installed within a specified period of time since we were having company from England. We called just prior to the installation date to confirm everything 'a go'. It was. THEN they called back 2 days prior to say the carpet was unavailable but that they had 'comparable' carpet in stock for same price. We had no choice but to accept different quality carpet over the phone.
It felt like a bait and switch. We have rentals and was hoping to find a carpet place that we could rely on.We would not go through this again.

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

I am very sorry to hear that you are not happy with your experience with our store. Unfortunately, shipping delays are often unforeseeable and we were doing our very best to complete the installation within your timeline. I would like the opportunity to discuss the situation with you and ensure that you are ultimately satisfied with your new carpet. Because we offer the Beautiful Guarantee, if you are dissatisfied with the carpet that was installed, we have may have the opportunity to replace it for you with the original selection. Please contact me directly at the store at your earliest convenience. I look forward to hearing from you. Sincerely, Michelle Communications Director

Sherry from Oshawa
Sherry from Oshawa
1 review Oshawa, ON
10/10

Hardwood Floors

We were trying to match previously installed hardwood floors and appreciated Cheryl's knowledge and recommendations as well as the ability to bring home samples to test against what was already in our house. The installer was very courteous and the work is impeccable. We have had a great experience throughout.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

thank you so much for the great review, we are glad you were happy with the service you received!

Richelle Nantais from Bowmanville
Richelle Nantais from Bowmanville
1 review Bowmanville, ON
10/10

Carpet with installation

Cheryl was just excellent at helping us find new carpet that looks fabulous and matched our budget. They were on time, polite and courteous. Their quote was the lowest by far! We are recommending them to all of our friends and colleagues and will return to do our window coverings!

Approximate cost of services:
$1,700.00
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Company Response

Thank you Richelle.

Andy from Whitby
Andy from Whitby
1 review Whitby, ON
10/10

Carpet

Very pleased with the service and product. Staff were courteous and very helpful when we were trying to decide what to buy. Carpet was delivered and installed exactly as promised.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much Andy for your review. We always strive to make sure our valued customers are happy and we're glad we could meet your expectations!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Oshawa Carpet One Floor And Home

Welcome and Thank You for considering Oshawa Carpet One Floor & Home as your local source for all the flooring needs for your home or business. We have been proudly serving our friends and neighbours in the Durham Region and beyond for more than 40 years. From inspiration to installation, ...
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