Basement Renovation, Crown Molding, Trim and Baseboard & Painting
My wife and I decided to finally get our unfinished basement renovated to create a living and play space for our two young children, create a bathroom and relocate our main floor laundry room to the basement. We received a number of quotations from contractors, did our background checks, and evaluated each of the contracts against each other. Ultimately, P&P Renovations were chosen based on the structure of the contract and the payment terms and schedule were organized to be in our favor - with no negotiation - this the standard way they do business. The price was competitive and we just had a good feeling about P&P Renovations based on the impression from Natanael.
The work was scheduled to begin in early November and end just before Christmas 2013. The work began on time, and my wife and I decided to add scope to the project by having P&P replace the crown molding in the kitchen and entrance as well as replace the door trim & baseboards in the entire house, and paint the main floor. Effectively by our own choice, we turned a basement renovation into a renovation of the entire house. This should have added a significant amount of time to the overall project, but Natanael added a few more workers to get try and get the job done on time. The work went over by the originally scheduled time by a few days, but that was entirely expected and clearly communicated to me as they were very upfront about the addition to the timeline. Effective and clear communication is not skill that many contractors have, but Natanael and his crew and chosen sub-contractors are very good at communicating and explaining what they are doing and why they are doing it. There is no hiding of information or cutting corners – a very professional and ethical business conduct.
There were two minor issues that were inadvertently done causing minor issues, but Natanael promptly inspected the causes and organized for them to be addressed and fixed to our satisfaction. P&P Renovations is honestly and sincerely is one of the best contractor companies we have ever come across – and I don’t throw praise around normally. All of the crew that came and went were very respectful of my home, my wife, and my two kids. My wife was actually on maternity leave and home with two kids under 3, and she didn’t complain once about any of the work, noise, dirt/dust, or any of the crew – a testament in itself of P&P’s level of effort and respect they show to their customers. Mauricio, Albert, Javier, Rafael, the plumbers, Omar the stairmaster, and the painters Cezar and Kenny were outstanding at their crafts, and were great people to have around. I’d happily welcome them back and look forward to working with them in a future project.
P&P Renovations (including the subs), my family and I sincerely thank you for all the hard work, dedication and regard you have shown us while working on our house.
Regards,
Tom & Beccie
- Approximate cost of services:
- $55,000.00
- What could this company do to improve their services?
- Maybe work with the homeowner to sketch out the layout of the work (in our case - basement) so we can get an idea of what it will look like and dimensions.
- Any advice to offer fellow homeowners facing a similar project?
- Keep a spreadsheet of all costs as you can quickly spend more money by adding scope like we did. But it was all worth it.
- Company Response
Hello Thomas: Thank you very much for your kind comments, they are so much appreciated, it was a great pleasure to work on your house and we thank to you and to your wife for your kindness, attention and courtesy, many thanks and we look forward to work with you again in the future; all the best, Natanael and the rest of our team