The Duct Cleaning Specialists

This transpired almost a week ago, but given what this house has gone through the past two weeks I think I can be excused for making this review so late. We had made arrangements with Paul to clean our ducts in preparation for a new HVAC installation. We'd been living here since 2002 and had yet to clean the ducts, however there was evidence that they had been cleaned in the past (how well we would find out...) We chose Paul from the reviews on homestars (as we didn't have any references) and price wise Paul seemed to be in the middle of the pack. What stood out for us was the honesty factor noted in the previous reviews. We had scheduled for Nov 17th, but a job just outside of town took longer than he expected and he called several times to keep me posted on his timeline. Finally, when he was ready to come down, it was getting late and it was Paul who offered to reschedule for the upcoming Sunday and as a courtesy he offered a nominal discount. So Sunday came and Paul was there slightly ahead of our arranged time. He came in and explained to us that the first thing he wanted to do was to confirm whether cleaning was even needed. He accessed the return shaft via the humidifier and noted that there was very little dust. Based on this he thought we might be able to avoid a cleaning. My impression of Paul was positive from the start but any doubt was gone at that moment. His first priority was to confirm any work was needed or not. Others I'm sure would have stated cleaning was required (even if not required) just to make an extra buck. Paul clearly indicated that he did not want his business based on such practises. However, he then accessed the main return air duct of the house to confirm his assumption and we were amazed at what we saw... a carpet of dust over an inch thick. So he began by preparing the rooms and vents as needed. The whole job took over three hours to complete. During that time all the ducts were agitated and all dirt and dust was sucked right out. He was even willing to create access to some of the ducts that had several turns and were not accessible completely from the vents themselves. We were very pleased with the work Paul did for us and I would not hesitate in the slightest in referring him to others. He was courteous, professional and above all he was happy to answer any questions we had (regardless of how odd they may have seemed). Thank you Paul for all your efforts and we hope you and your business continue to prosper and look forward to using your services again in the future.

We live in a brand new home from a builder that has never been duct cleaned. With so many different ads and companies around, we weren't sure who to turn to. Our builder suggested that we call one of Canada's largest department stores, they came for a quote that was over $700, we couldn't believe it.
So we turned to the internet to find the right company for the job. Once we came across HomeStars website we read the great reviews Duct Cleaning Specialists had and were at first a bit hesitant, they seemed too good to be true, but nonetheless I called up Paul and scheduled an appointment with him right away.
Now, I can say for sure, that Paul definitely lives up to all the wonderful reviews. He was extremely professional, courteous and knew exactly what he was doing! We'll be recommending Paul to our friends for sure! Thank you and it was nice meeting you!

He came out of his normal coverage area for a nominal fee, and he still arrived on-time! We found the gentleman was courteous, and very professional. He explained what he was doing at each point, and completed when he said he would. My wife's impression was he cared a lot about his work, and was meticuluous. We have already recommended him to our neighbours, family, and friends.

There was a miscommunication on the day for duct cleaning. As a result an alternative day was agreed and Paul gave a 10% discount for the error. The job was performed very efficiently. and paul is very knowledgable, courteous and efficient. I would highly recommend him to my friends.

I haven’t met Paul Hannah in person, but we spoke on the phone, emailed floor plans and together tried something new. I appreciate that Paul H. was game to try cleaning my dryer duct with outside access only. The tenants have since reported that the dryer is drying better than before. This saved me the need to perform carpentry to open up the enclosed stackable washer / dryer. This ended up being much easier for my new tenants and I. Thanks Paul H. for your understanding, suggestion and willingness to try what is outside your normal protocol. Early November 2010.

As with many others, I'm happy to spread the word about some great friendly service that my family and I recently received from Paul. Everything was as advertised and then some and he was very efficient and was very thorough. As well, I was most pleased with the respect that he had for my home and family. Everyone was most comfortable with his presence and the job was well done. I will definitely be looking him up again in a few years. Thanks again Paul!

Paul at Canaduct came on a rush job to deal with the smell of a dead animal in my ducts. It was unbelievable how much stuff he was able to blow out of my ducts - even though I've had them done many times before. Clearly the other suppliers were not doing a thorough job.

He left my house clean and went above and beyond to make sure our house was sanitized for my three year old daughter.

Canaduct will be my duct cleaner of choice from now on and I'll definitely recommend them to friends.

Having had disappointing experiences with duct cleaning companies; I was so relieved when Paul Hannah
arrived on time, was polite, professional, honest, and fair. He explained the process clearly, was helpful, informative, professional and considerate, interested and concerned. He did work above and beyond what was required and offered helpful recommendations. He is honest and can be trusted to deliver good work at a fair price with no hidden costs. Well done Paul!

I chose Paul because of all the amazing reviews. Fortunately for me the reviews were 100% accurate. Paul came on time and got right to work. He did a thorough clean of my ducts and was very professional throughout the procedure. I will be getting Paul to clean my Ducts in the years to come. I have already recommended him to my friends and family who are looking for duct cleaning.

Finally met Paul for a duct cleaning service appointment (Nov 12th), and it's obvious why he is so in demand. He is truly a first-rate guy and showed up on time and before commencing any work, he took the time to walk through and ask questions for a thorough assessment. Paul helped to identify source of potential cold spots but also inspected the furnace and humidifier. After reviewing our duct panels, to his credit, he suggested that our ducts did not really need a full cleaning at this time even if it was last cleaned 5 years ago (I'm sure many other companies would probably go ahead with the contracted cleaning even if not required). The only thing required this time would be some filter replacements. After spending at least an hour with me (not to mention his travel time), in trouble shooting my system and generally providing me a lesson in HVAC 101, he declined to accept any payment for his time and services (assessment). I was thoroughly impressed with his integrity and consideration, I've already recommended him to a co-worker. Anyways, if you are still sitting on the fence on which duct cleaning company to go with, I would highly recommend that you consider Paul at the top of your list! I have ordered my replacement filters with Paul and will definitely book him for my duct cleaning service in the future. Cheers, Winston (Markham)