The Duct Cleaning Specialists

Well they arrived on time! They were careful with my home and did the best they could to protect it while here. That meant shoes off at the door. I was very impressed with their professionalism. They were not out for themselves but out for me! I liked that.

We are very satisfied with Paul!

We hired his services to clean our ducts as we just moved into an older house. He was honest and told us that they in fact did not need to be cleaned. He saved us our money and for that, we are very thankful.

We had asked him to check our dryer vents as well, in which he discovered that our venting system is not up to code. So thankfully, we were able to discover this before anything hazardous happened.

We would definitely recommend this company and its services.

First, to get a quote and set up an appointment was very efficient. I prefer to use email, which many do not, but Paul is ready to respond quickly whether you use the web site, email or phone. Paul and Matt were prompt, very friendly, courteous, and clean about their work, using drop cloths, taking off their shoes, and being very careful about the furnishings. Most impressive though, Paul started by talking me through what they were about to do, showed me what was and wasn't in need of a cleaning (not just look at this dust, but rather hey, stick your head in this duct and have a look around...) during his inspection, then strongly recommended the basic cleaning rather than the full cleaning that I had asked for. The result was that I now have clean duct work, and though the initial quote was actually the highest of those I contacted, my final invoice price was lower than the competition.

I had a gut feeling that my previous duct cleaners did not do their job properly. So I found The Duct Cleaning Specialists on homestar.com. Very pleased with the service and results. They were thorough and professional, highly recommended.

Paul was on time, courteous and explained everything. He got the job done in time and helped solve an issue we were unaware of. He also offered a discount if we donated money to a charity which I thought was a nice business gesture.

No complaints!

I recently purchased a home where the previous owners had a couple of dogs. I am very allergic to them so I called Paul's company to come in and clean the ducts before I moved in. They came over exactly at the time we scheduled and did a great job. He even came back later that evening to drop off a couple of filters I had purchased from him. Great guys, great company, great job. I would definitely recommend them and use him again.

Paul is so the man ..... what a guy !!!!

I have recently had the worst 5 months of my life after buying an old home, striping it completely down to the brink and then rebuilding it. Along the way my wife and I got ripped off buy our contractor and had to bring in a new one to fix the structural damage he had caused to our home.

We found an amazing HVAC company to do remove the rad's and install ducts for forced air and heating at a great price with super work and that used drawings. The company said it was not a must but would maybe recommend to have the ducts cleaned before starting up the furnace. They said that because the HVAC was not put into the house until close to the end of the reno they probably would not need them but said if we want to have them done, do it.

They did not make any recommendations for a company to use as they say its not their end of the business which I respect them for saying.

I started making calls and got some quotes over the phone.

I ended up getting Paul on the line one morning at 8:30am and he told me that he had just finished a job, was going back to the office that day to get caught up on some paperwork and would stop by and get me all set up as the cold was just upon us and my 8month pregnant wife needed heat in our 95% finished house. He was in the north end of the city, north of the 407 and I'm close to St Clair and Oakwood.

Paul showed up on time, did a close inspection of my entire house and came back to me with the following news .....

"Your ducts are clean, clean as they can be and they don't need my services" I was shocked and said this cant be right and he said again "Do you have a shop vac?" "Yes" I responded and he said "Good, get it out later on today, stick the hose down the vent, clean out the debris and start up your brand new 75,000 BTU furnace"

How was this possible you ask, the guy drives from an appointment in Newmarket, inspects my house and then tells me he does not want my money and he will come back next year to clean out my furnace,

You see this is what a good trade and all trades should be like.

Its not about getting your money upfront but rather getting your money for the long haul which is what Paul did with me.

My car mechanic is like that .... my breaks squeak, I take my car in and he says listen "You have squeaky breaks, they're almost at the end of their life but super safe and good for another 6 to 8 months, save your money and come back then and I will fix them. I have been using the same guy for the past 11 years on all my cars when out of warranty and will keep using them and thats the way I feel about Paul and his amazing company.

Thanks again,
Stephen

PS.... My house was super warm that week and hope you had a good lunch that afternoon.

Very satisfied! I am very glad we hired their services. The home we recently purchased had not had their ducts maintained since 1970! My entire family was very pleased with the thoroughness and professionalism with which the job was done. We will definitely recommend you to all our family and friends! And also, thank you for cramming us in on thanksgiving day! We know you are very busy guys but are also greatly accommodating too!

Steve was very courteous by calling ahead to say he was going to be late. He did a great job and was very professional. He was friendly and also recommended ways to keep the air quality high in the house. I highly recommend these guys.

We booked The Duct Cleaning Specialists after reviewing their profile and the many positive reviews on HomeStars.com. I also reviewed the company's website and spoke with Paul on the phone who spent the time to explain exactly what they did and what they didn't do. Paul arrived at the time he had indicated (9am) and immediately went to work. I showed him where everything was and he explained everything in detail to me prior to starting any work. He explained where he would need to cut out holes in the duct work (first time the ducts were cleaned) and drew them out before cutting them. He was very professional and courteous and took his shoes off when walking throughout the house as we had requested. After everything was completed, he cleaned up after himself and completed the job in the time he mentioned to me (2-3 hours). I asked him about servicing the furnace and he said it was not necessary to service it just yet and just cleaned it by blowing the dust out. He saved us some money doing so. His recommendation was to get a service plan with the company who provides us gas as it would be slightly more expensive, but would come with a warranty for our furnace at the same time. So even though he offers the service, he advised us to something that was in our own best interest and not necessarily his best interest.

Overall, Paul was a delight to work with and I would highly recommend him and The Duct Cleaning Specialists!