I chose The Duct Cleaning Specialists after speaking with Paul. He was the only person of the 4 companies I called who asked questions to better understand my particular situation, including requesting that I text him photos of the dryer and exhaust vent. He arrived within the specified 2 hour window. He cleaned out the lint from our dryer vent and didn't even charge us because it wasn't as big of a job as anticipated. He educated us about how to maintain/clean out the dryer vent ourselves in the future. I had also asked him about cleaning the ducts in our condo. He informed us that our type of forced air HVAC system doesn't typically requiring cleaning which saved us another $300 dollars. I was impressed with his honesty and integrity. As a result of this experience I will definitely be a long-term customer and have arranged for dryer vent cleaning in a couple of other condo units.
Update: I asked Paul to clean out the dryer vents and inspect the ducts for cleaning for 2 other condo units. As with my previous experience, I found Paul to be very professional. He kept me informed with his arrival time. He inspected the dryer vent and HVAC systems. After inspection he indicated they did not require extensive cleaning. I liked his honesty -- he did not attempt to convince me to pay for a service that he felt was not necessary, despite the time required for him to drive downtown. He provided useful, practical advice about how to maintain the dryer vent, keep the HVAC system clean and improve the air quality in the units. I am thoroughly impressed with my experience with Paul of the Duct Cleaning Specialists and would highly recommend his company.
- Approximate cost of services:
- $0.00
- Company Response
Hi Sylvia, thanks for sharing about your experience with us. Appreciate the kind words. Glad you were happy with everything and I appreciate the referrals and look forward to getting those systems all up to date as well. Thanks again for choosing us, we look forward to having you as a long term customer. ~Paul