Great duct cleaning experience from start to finish
I wanted a professional and high quality duct cleaning service performed on my house since I hadn't done it in years. I didn't want any discount "Blow and Go" companies that pretend they know what they are doing, are in and out of your house in an hour, and don't even use tools to loosen the dust/debris in your ducts before vacuuming it out. I figured the best way to narrow down my search was to check the National Air Duct Cleaners Association (NADCA) website so I could look for local companies in the GTA who belong to NADCA and adhere to the NADCA standards for duct cleaning. The NADCA website actually lets you search for local members. Once I had my short list of NADCA members, I checked HomeStars and knew from the high number of great ratings that I had to reach out to Paul Hannah, the owner of The Duct Cleaning Specialists. I also liked the fact that Paul and his team have been certified as Air Systems Cleaning Specialists (ASCS) by NADCA. These guys are pros! My experience with Paul and his team was great from start to finish. He responded quickly to my initial e-mail query, then followed up right away with an "Appointment Request" form which was easy to complete and gave Paul the advance information he needed about my house. I also liked the fact he asked if I had any questions or concerns prior to scheduling the work. His technicians Nick and Matt showed up on time and worked steadily for almost 2.5 hours. This definitely was not a job for one person. They showed me "before" and "after" pictures which proved how well they had cleaned the ducts. They patiently answered every question I had about the process. I will clean my ducts again within 5 years and look forward to working with Paul and his team again. Go with the best!
- Approximate cost of services:
- $400.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Steve. Thanks for taking the time to share this review. I am glad that you have done your research, and not just assume that every company is the same. I appreciate you putting your trust in us and glad you were happy with the work and your overall experience from start to finish. If we can be of any help in the future, it would be our pleasure to service your system again. Thanks again for your business, it is greatly appreciated. ~Paul