I Ordered duct cleaning service since we just completed our basement renovation. Paul and Mat arrived on-time and proceeded to thoroughly evaluate our system. Paul deemed that our system was actually in a much cleaner state then anticipated. His recommendation was to simply provide a basic service call and utilize a high powered shop vac to clean up the bit of dust that accumulated, rather than using the truck vac. We appreciated his honesty as he easily could have easily charged for the full job even though it was uneccesary. Paul took the time to explain and show me everything, even presented me his binder with info, insurance, duct cleaners of ontario certification. Would definitely recommend them, They are one of the most honest companies I have met. Paul keep up the great work and honesty
John
- Approximate cost of services:
- $0.00
- Company Response
Hey John, thanks for taking the time to write a very detailed review about your experience with us. Glad you appreciate our honesty, we beleive its very important in order to gain your trust and have you as a long term customer not just a one time try and get as much money as we can from you kind of company. Also, just to clarify, because some companies might use that as a gimmick, there is no Duct Cleaners of Ontario Certification, its the National Air Duct Cleaners Association, and we are 1 of only 30 companies in the entire province of Ontario that are certified. People can visit www.NADCA.com to find out who actually is certified, because here on homestars, some companies state they are, but infact, have no clue what NADCA actually is. So people need to be careful and do some research, not just base it solely on reviews. Anyways John, it was a pleasure meeting you and your high tech system, all the best, and maybe see you in a few years. All the best. Paul