If looking for a reputable company to provide duct cleaning, I would look no further. Based upon previous positive reviews, we contacted the company via email for duct cleaning which Paul answered providing contact detail for further follow-up. Discussing on the phone options, we booked them to come in later in the week for a cleaning. They showed up when planned, reviewed what they were going to do (starting with an inspection) and discussed we’d likely not need a cleaning given new construction and if not, they would do all the returns (where accumulated “debris” sometimes exists by trades working on the house) and the supply vents at each location.
There was no pressure to do the work arranged if not required (they would if it was piece of mind for us) but if they felt it was not necessary, they would leave it at an assessment and inspection being done (which was done) including sanitizing the areas they did clean with the inspection. They were extremely professional, courteous and honest (no hard up sell – in fact selling only what was required which was less than we thought), detailed (taping the edges of the metal covering the inspection cut-outs in the main ducts, and clean (when walking by a pile of wood shavings from another contractor working at the same time, they vacuumed those up).
I would recommend Paul in a heartbeat anyone asking or looking for duct cleaning (or the other services offered) and will I have them back for all future work I require.
- Approximate cost of services:
- $0.00
- Company Response
Thanks for taking the time to write about your experience with us. I am glad that we were able to get the builder and contractor garbage (what did we count like 25 cigarette butts?) out of the system and then have it completely disinfected. Thanks for the kind words and glad you appreciate our honesty and look forward to having you as a long term customer. Congrats as well on your new house, and thanks again for your business, it is greatly appreciated. Have a good one. Paul