Paul and Matt arrived early which is always a good thing. We were going to have a basic duct cleaning service since it was recommended by the home inspector which we did follow what was recommended by him. Once Paul took his time to investigate the system and found it was pretty clean and not needing any cleaning though maybe in a few years possibly and would credit my service call fee for when it gets much dirtier. Paul and Matt then took their time to manually do a manual cleaning in every vent plus adding a disinfectant I had in my house "no charge" with answering any questions we had. This kind of service is very unheard of to go out of they way that those two did. I'm incredibly satisfied on the way they do business. My Kids are too after finding a toy car in the vent he then followed Matt around waiting for more treasures to be found. I will very much recommend duct cleaning specialists to anyone that needs cleaning. Two thumbs up....
- Approximate cost of services:
- $100.00
- Company Response
Hey Chris, it was a pleasure meeting you and your family today.. Thanks for taking the time to write about your experience with us... I am glad to read that you are happy with our work and honesty. Thats how we treat every customer. Some jobs need a cleaning, some don't. Most companies would be more than happy to show up, do a job (or somewhat of one) and take as much money regardless if the system would have benefited one or not. We don't operate that way, as you seen first hand. In a few years, give us a call, and we will have the system inspected and cleaned out. Looking forward to having you as a long term customer, so feel free to give us a call anytime we can be of service. All the best, Have a good one. Paul