Royal York Roofing Ltd

Roofing
Toronto ON M8Z 5J2
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Roofing
Royal York Roofing Ltd
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86%

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Reviews for Royal York Roofing Ltd

Average customer rating:
9.8 10 (175 reviews)

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Tim Ormsby from Toronto
Tim Ormsby from Toronto
2 reviews Toronto, ON
10/10

Roofing and eaves

These guys did a very professional job. Clean up was great.
They were fast and efficient. Bruce Windsor gave a solid quote which was very competitive with other roofers. Great work.
I recommend this company.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Tim. Thank you for taking the time to write us a review. Glad to hear about your experience with Bruce and the roofing crew. Let us know if we can help you again with your roofing needs in the future.
- Royal York Roofing Team

Private User
Private User
Private User reviews Toronto, ON
6/10

Copper roofing - punctured my shingles!

Royal York Roofing did a very nice looking copper roof on the turret of my house. The service was very good, the neighbours were complimentary ... I felt like a winner. Royal York even called me to offer a $20 gift certificate for my favourable Homestars review!

Then a few months later I noticed water stains appeared on the brick below the gable. On closer inspection, we were stunned to find a half dozen circular punctures right through our shingles and membrane underneath. Turned out their subcontractor had not installed their working apparatus properly using jacks on planks, but nailed right into the roof itself. Talk about crazy! Royal York acknowledged the screw-up and replaced the shingles, but the problem only got moderately better. I had someone else replace the entire roof section at my own cost, and the problem went away. So not sure these guys have proper quality control. Don't recommend.

Review has 1 previous version
Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Customer,

Although your original Homestars review was "favourable", we've never asked for it to be such. We ask our customers to write a review after each job. If they do write one, we used to send a small gift certificate as a token of appreciation for the time taken. We do thank you for your review as well.

When you reported the problem with punctured shingles we attended the property and replaced them (just three pieces of shingles). We also explained, that those tiny punctures did not cause the leak as the ice & water shield membrane and asphalt shingles were self sealing. Moreover, the punctures were caulked.

Also, it was fairly obvious where the leak was really coming from. It was through the area where your shingle roof met clay tile turret. The contractors who did your shingle roof did not know how to work with clay. They damaged your tiles and were unable to replace old step flashings. There were finger size holes and gaps all along the connection. This explains why the shingles replacement did not fix the problem.

We presented to you the pictures of your step flashings and clay tiles and explained the situation. It was us who suggested to replace the roof section entirely to fix the issue. We still have those photos. Unfortunately, we can't post them as Homestars does not provide such an option.

We were contracted to install new copper roof to your turret and we are proud of our workmanship quality there. We took full responsibility and fixed the minor damage to the shingles caused by scaffolding setup. However, we can't be responsible for the rest of the roof that was installed by other contractors.

Sincerely,

Royal York Roofing Management

voulala
voulala
2 reviews Toronto, ON
10/10

New Roof

After researching roofing companies online and getting numerous estimates, Royal York Roofing was the best option without a doubt. Royal York Roofing has been an extremely professional company that started and completed the job earlier than expected. They have been honest, easy to contact, and easy to work with. It was refreshing in the renovation industry to work with Bruce, Pavel and RYR. We are so pleased with the results! The roof looks amazing! I would highly recommend them to anyone that needs roofing. Some more things we loved and appreciated: They were always on time, good quality product, price was right, professional, and includes a warranty. Thank you so much for the quality work and service, Emanuel and Voula

Approximate cost of services:
$12,480.00
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Company Response

Thank you Voula for your kind comments and great review. It was a pleasure working with you and your husband.
- Royal York Roofing Team

G Weeden in Toronto
G Weeden in Toronto
5 reviews Toronto, ON
10/10

Flat roof replacement

They are an excellent company to work with. The crew were highly skilled and capable. They were very accomadating with on site requests. Bruce Windsor was a pleasure to deal with throughout the project. I highly recommend them.
GW

Approximate cost of services:
$20,000.00
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Company Response

Hello. Thank you for writing us a review! The team here are happy to hear of your experience and are pleased we were able to help you!
- Royal York Roofing Team

You-Ta from Toronto
You-Ta from Toronto
1 review North York, ON
8/10

New roof

Overall, we are pleased with the outcome of the work. There were a few issues when they first finished. We contacted and requested the company to fix them. The company was quite responsive and fixed them within a week. The majority of workers were respectful and very polite. Overall, it's quite a good company to work with.

Carl and You-Ta

Approximate cost of services:
$11,000.00
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Company Response

Hello Carl and You-Ta. The team here are happy to hear of your experience.Thank you for taking the time to write us a review.
- Royal York Roofing Team

Lorie in Toronto
Lorie in Toronto
10 reviews Toronto, ON
10/10

Flat Roof, slanted roof, chimney rebuild & skylight

My flat roof had hit the end of its lifespan, so I got 4 quotes and ended up settling on Royal York Roofing. The deciding factor for me was Bruce who came to quote the job. His no nonsense and honest style won me over... RYR was not the cheapest or most expensive, but I felt most confident with the info and detail that Bruce gave me.
The work that was done was quality work and accomplished in the quoted timeframe... I wouldn't hesitate to recommend them and in fact have done so twice already.
Thanks Bruce it was a pleasure.
Lorie

Approximate cost of services:
$12,000.00
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Company Response

Hello Lorie. We are happy to hear of your experience with us and for recommending us to those you know! Bruce is very knowledgeable, honest with his estimates and is always glad to help. Thank you for taking the time to write us a lovely review.
- Royal York Roofing Team

Sergiy
Sergiy
3 reviews Mississauga, ON
10/10

Shingle roof repacement including eaves troughs

I met Vitaliy and 2 other RYR competitors last year to give me a quote to replace my old roof including eaves troughs & gutters on my back split house. RYR was the first who I invited as they worked on a roof in my neighbourhood. Vitaliy assess the work that I wanted to be done and made his recommendation about shingles to purchase and explained the installation process. I checked reviews of the shingles that Vitaliy had recommended and realized it was a very good quality brand. I also invited the other two respectful companies to quote my roof with the same shingles and the same scope of work. One company gave me almost a double price (I guess because of extended warranty and more expensive miscellaneous materials), the other company was a bit more expensive than RYR and couldn’t commit to do the same scope of work that I needed. This year I invited Vitaliy again and we went through the all details regarding the roof replacement process and I hired the company.
It was a pleasure to deal with both Vitaliy in the field and an admin woman over the phone. Vitaliy was patient with me and answered all my questions. Crew showed up and finished the job as per the schedule. They fixed my kitchen ventilation and installed a proper vent on the roof. I didn’t even know that I had a problem there. Workers left area around my house cleaned. I received 10 year warranty certificate. I think, based on the customer service, price, and materials that company use, RYR is the right choice. I’ll hire this company again.

Approximate cost of services:
$10,000.00
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Company Response

Hi Sergiy. The team here at Royal York Roofing is thrilled to hear such amazing feedback, and we’re pleasure to have done business with you! We use quality materials so that your house is highly protected from the start and we understand what best suits your needs. Thank you very much for taking the time to write us a glowing review.
- Royal York Roofing Team

Frederick Brown from Toronto
Frederick Brown from Toronto
1 review Toronto, ON
10/10

roofing

The crew came in good time. They worked efficiently and cleaned up well behind them. The place looks great and their price was in line with other quotes. We would certainly hire them again.

Approximate cost of services:
$11,000.00
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Company Response

Hi Frederick, we are very pleased to hear about your experience and thank you for taking time to write us a review.
- Royal York Roofing Team

D Saverino from Toronto
D Saverino from Toronto
1 review North York, ON
10/10

roofing shingles

Very satisfied with the professional service and final results of this project. Clean, efficient and fast results. The job was explained in detail and completed with a written guarantee. I will surely recommend them to my colleagues.

Approximate cost of services:
$8,000.00
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Company Response

Hello, thank you for writing us a review. We appreciate it very much.
- Royal York Roofing Team

Jennifer from Toronto
Jennifer from Toronto
2 reviews East York, ON
10/10

Re-shingling of Combo Flat and Reg Roof

The roof on my home is a combination regular and flat roof. It was about 20 years old and it had exposed wood and required re-shingling. I obtained three quotes to have my roof done. Bruce Windsor of Royal York Roofing came by to give me an estimate and explained the process in detail. He was an absolute pleasure to deal with, professional and responsive. Being that it is summer time and prime roofing season he told me that it would be about three weeks before my roof could be done. True to his word the work was started promptly after three weeks. It was completed in three days and they did an amazing job. I had a couple of minor issues that were resolved quickly by Bruce. Royal York Roofing's quote was competitive and reasonable. I was extremely pleased with the result and I would recommend them to friends and family.

Approximate cost of services:
$15,000.00
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Company Response

Hello Jennifer, Thank you for this great review. We appreciate to hear your experience with Bruce and the team here at RYR. It was a pleasure working with you.
- Royal York Roofing Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Royal York Roofing Ltd

ROYAL YORK ROOFING has been successfully servicing the Toronto and GTA for years. Specializing in residential, commercial, industrial and institutional new Roof Installations and Repairs, we are able to service all your roofing needs in an experienced and timely manner. Our vastly diverse portfolio of past work, speaks for itself in the lengths and bounds we go to in ensuring the best roofing choice for your specific roofing needs.

SERVICES: We specialize in a broad spectrum of roofing services including, new sloped (asphalt shingle, cedar, slate, metal, copper) and flat roof (2-ply, 4-ply, EPDM, TPO) installations, re-roofing, roof repairs/maintenance, and sheet metal works. Additionally, we offer a wide variety of related services that help eliminate hiring multiple contractors which in exchange you get hassle free roof, and the luxury of having to deal with just one company without the middle man as we take care of all the arrangements. Some of our additional services include: eavestroughs, copper / aluminum works, siding, waterproofing, masonry, carpentry, siding, attic ventilation inspection, demolition and disposal.

WHY ROYAL YORK ROOFING: When choosing our company, we guarantee a professional and experienced team member to assess your needs. Our representative will explain how we can help you and offer you an honest and fair quote. Our team of professional roofers is fully insured, licensed and have an impeccable standing with the WSIB. All our work is stamped with written workmanship warranties for up to 15 years depending on materials used; a commitment that truly shows our confidence and credence in our work.

CATEGORIES
Roofing
SERVICES
Roofing, Chimney Repairs, Eavestroughing, Sheet Metal Works, Copper Works, Siding, Insulation
BRANDS
CertainTeed, Owens Corning, Soprema, GAF, IKO, BP, Velux, Gentek, North Country Slate, Inspire Roofing Products
SPECIALITIES
Asphalt Shingle, Flat Roofing, Cedar, Slate, Metal, Copper, Eavestroughing, Siding, Skylights, Waterproofing, Chimney Repairs
WEBSITE
https://www.royalyorkroofing.ca
PAYMENT METHOD
Cheque, Cash, Visa, MasterCard, Debit, Financing options are available upon request.
LICENSES
Toronto Municipal License, WHMIS, Fall Protection and Propane Handling Certifications
MEMBERSHIPS
Better Business Bureau (BBB), Workplace Safety and Insurance Board (WSIB)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Year Workmanship Warranty on all new installations. All materials are warranted by manufacturer.
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