BBQ connection to natural gas line
I reached out to GasGuys in order to connect my newly purchased BBQ to my home's gas line. Since this is my first natural gas grill, I wanted to make sure that everything was connected safely. George replied to my call and asked that I send him a few pictures so that he could determine the scope of the work involved. He quickly replied to me and put me at ease by explaining that since a quick-connect valve was already in place (from a previous renovation) it was something that I could easily and legally do on my own. George was even kind enough to offer to walk me through the process over the phone at no charge. Even though I did not end up hiring GasGuys for any service, I would not hesitate to use them in the future or to recommend to friends and family.
Thank you!
- Approximate cost of services:
- $0.00
- Company Response
Thank you Kate and George for taking the time to write about your experience with GasGuys.ca Inc. Pictures are worth 1000 words. I always like to see pictures of the jobsite for many reasons, in your situation a service call was not warranted and we were able to talk you through connecting the BBQ over the phone. In other situations, we are able to provide exact quotes as we can see the gas lines we have to work with before we arrive onsite. No surprises and extra charges when we arrive onsite. We pride ourselves in transparency, honesty and good work ethic. Thank you again for your review and enjoy the BBQ! George - GasGuys.ca Inc.