Response to 0 star review - weeping tile, basement waterproofing, walkout closeout
Mario and his team were incredibly quick, professional, and friendly.
The neighbour in the laneway house behind my property harassed Mario's team for no reason throughout the project and repeatedly tried to shut down the work site. All work was done up to code which was confirmed both by an independent engineer and city inspector. He raised his voice, threatened to call the police repeatedly, swore, and even resorted to using slurs and physically threatening the workers.
Mario and his team remained incredibly patient and professional beyond expectation. He communicated clearly with me every step of the way and did not lose his temper once despite the project taking longer than expected due to the neighbours.
I can not recommend this team highly enough. The work was done well, and he worked with me to complete at a price point I could afford as a first time homeowner. They truly go above and beyond. Thank you Mario and team!!
- Approximate cost of services:
- $16,000.00
- Company Response
Dear Jessika,
Thank you so much for your wonderful 10-star review! We're thrilled to hear that you were pleased with our internal waterproofing, installation, and old walkout demolition services. Your feedback means the world to us!
Best regards,
Mario and MMT Waterproofing Team