Mandarin Heating & Cooling Inc.

I called Brian and made arrangement to replace the Furnace. He has explained all the pros and cons. The next day, he went to Niagara Falls and changed the old (22 years old) furnace with Goodman High efficiency with Dual stage furnace. Also he did some additional duct work with his own time and expenses. After the installation finished he came to my home and got the money. The Furnace he installed has 10 year parts and the Labor warranty. Now I have peace of mind. He is very professional, I highly recommend Brian Zhong for Heating and cooling work at your home.

I am cheap cheap cheap by nature, my 23 year old Lennex Pulse Furnace died on the coldest day, of the coldest week of the year (so far). I was quoted rediculously high prices by two other companies and found Mandarin Heating on Craigslist. He was as knowledgeable as the other two and seemed straight-up and competent. He introduced me to a brand "Goodman" whom I had never heard of. But they are the second largest manufacturer in the USA. Their very best high efficency, two stage, variable speed with DC motor was HALF, actually less than half of what Costco, Sears and two local Lennex dealers would have charged me. That included installation, a new humidifier and electronic Honeywell programable thermostat. Brian had the unit in stock and began the installation the very next day at 09:30 am He also arranged for an Energy Audit for my home which will entitle me to a $700.00 rebate from the Gov't. He worked hard and fast from 9:30 - 6:00 removing my old and installing the new. He left the work area immaculate and clean, took away all the garbage, fixed a leaky hose to my icemaker (no charge) programmed the Thermostat, used drop sheets EVERYWHERE so my floors and carpets were untouched. He answered every stupid question I had in full and offered suggestions along the way.
He even submitted the paperwork for the rebates for me.
My new furnace is 70,000 BTU heating a 2360 sq ft house for a NET PRICE installed after rebates of $1800.00 with a 10year parts and labour warranty (from the factory).
I could not be more pleased. Really really pleased !
Compare Brian's price with Costco's ($5400) before rebates. For the same features on a "Brand name" furnace, with the same warranty and same DC motor high efficiency, yada yada yada furnace.
Please call Brian First or LAST, you will save a fortune and get the service you expect. No surprises here.

Our furnace went out in the home our our 85 year old Mom. It was below zero, I was calling around frantically to find a furnace that could be installed ASAP. The soonest I could find was 48 hours.

Out of desperation perhaps I checked Craigslist, and found an ad that was appealing. A 95% effiency Goodman similar to the one I owned, but this was for $1000 less! I emailed and received a clear reply with further information. I spoke to the owner of the company, Brian who was knowledgable and wanted to help. He said next afternoon he could get it installed.

Brian is not new in business and has had work associations with some of the major gas companies. I checked on the licensing and insurance, and all appeared to be in order.

The job start and ran a bit late, but the bottom line was that only one night without heat was suffered. The bottom line is that the furnance was installed flawlessly, works perfectly. And to top it off Brian came back another day to drop of the warranty, and fixed up the old humidifer which wasn't working.

Although Craigslist isn't where I expected to find high-quality service people at a good price, in this case I did. No extra charges or surprises. I also checked homestars and saw some good reviews but as he was fairly new not a lot. Thank you Craigslist and Brian and his fellow workers and Homestars.

Brian was willing and able to answer all of my question in detail. The service performed by Brain and his team was simply amazing. I saw that the job was done fantastically in the end. He is tremedously experienced and is very professional. I would definitely recommend him to everyone!
Thank you very much once again Brian!

My two neighbours and I were thinking about changing the furnaces as they are all too old and do not if they would be on stike on a cold winter day. I looked 3 contractors from this website and they all came to our homes to give us a quote. Brian is the 1st one who came and gave us a reasonable price. Although at the beginning, we were not too confident about how good his job is,we met him again and decided to hire his company, while in the end we are all very happy with what he did. Great job and nice people.

We had many quotes for a new furnance and A/C, and originally thought we were going to select a different contractor - but after the first a few minutes we were with Brian, those thoughts changed. Brian had an easy going personality and is the type of person you can trust to do a good job at a great value. He is knowledgeable, experienced and customer-friendly, evaluated my situation, and explained in details all my options. I was able to choose the right one for me, I've got exceptionally good value for my high efficiency furnace and A/C.

Brian and the team exceeded our expectations and did exactly what he committed to within the time frame. The entire team was very polite and you can tell they have a lot of pride in their work. The work area was spotless after completion.

We strongly recommend Mandarin Heating & Cooling and have already recommended Brian and his team to all of our neighbours and friends.

We purchased a high efficiency furnace and tankless water heater from Mandarin Heating & Cooling. We got their name from the OPA Approved List. We dealt with Brian Zhong right from the beginning. He was knowledgeable, efficient and very helpful in answering all our questions. The whole installation was completed in ONE day. The technicians were prompt and skilled. Clean-up was also done well.

We had a good experience with this company and their staff.