Mr. Rooter Plumbing Of Ottawa

I recently had some plumbing work done by Ryan of Mr. Rooter. The service I received from both the company, and Ryan were excellent. Not only was he courteous, prompt, and knowledgeable, but he was able to locate my engagement ring, which I feared had been irretrievably lost! I could not have asked for better service, and I would absolutely recommend both Mr. Rooter, but specifically Ryan to anyone needing plumbing services. Thanks again!

They provided above the gold standard , with expertise ,knowledge and a couple of options to approach the service. I would recomend them for fairness and professionalism. Thanks to the Team

Very good service by Marc-Andre Pigeon
He was French and very polite friendly and humorous.
Very clean, explained various steps of his duties as he was doing them.

Thanks a lot Marc.

I have hired this company 3 times- always great service. We just used Dave for a bathroom problem. He was awesome. Very personable, competent, funny, answered all our questions, and fixed the issue as well as giving us some helpful advice on other plumbing questions in the house.

Great Service! As a new landlord I called Mr.Rooter to fix a clogged drain. They called the tenants (and me! at my request) before they arrived. They quoted the job before proceeding and they fixed the problem. Dave (the plumber) called after and was really great at explaining what he did and even provided photos!

I would call them again for sure! Very efficient!

We submitted a request for an estimate Sunday evening, after the cold water knob of our shower was broken off and a trip to the local hardware store proved we needed to contact a plumber. We contacted Mr. Rooter, and were given an appointment for the following day.

They called in advance to confirm the appointment and time, and arrived within the time frame provided. Upon inspection, an estimate was provided for two options, and they were able to source the required part for our 50+ year home, and complete the repair the same day. A complete home inspection was subsequently offered at no added cost, and they highlighted any potential plumbing issues, or lack thereof.

The plumber (and accompanying apprentice) were professional, knowledgeable, and explained the work being performed. In addition, they also wore shoe covers on the carpeting, and ensured the work was cleaned up afterwards. Worth mentioning, as we have had experiences where this is often taken for granted.

We would certainly hire their services for any future needs.

We have used Mr. Rooter many times at our 100 year old home but it is the first time we have written a review. This time it was a plogged drain with no cleanout. Dave Moulten showed up on time in the worst freezing rain storm of the year. He was a very friendly East Coaster who explained everything in detail with the two possible scenarios. At first the two price options shocked me but with Mr. Rooter you get what you pay for. Dave was very nice, professional, polite to my 90 year old mom, put slippers on for the many trips back and forth to the truck, cleaned up after himself and offered a free inspection of the pipes. The office followed up with a phone call from the friendly receptionist to see if we were happy. All in all Mr. Rooter did a great job.

Our experience was excellent. John was professional, knowledgable and polite. He explained everything well and made future recommendations. He fixed out toilet and shower stall. Two items that are very impt

This isn't the first time I have used Mr. Rooter, but the first time I have written a review. The technicians are professional, friendly and really know their craft, but the best way to describe them is tenacious. They all work really hard to get to the root of the problem (no pun intended) and leave no stone unturned, when looking for a solution. Phil, Dave, Seb, Ted, et al, do a great job, every time.

The drain to the sewer was clogged under the basement floor resulting in laundry tub not draining. Mr. Rooter was able to get a plumber to my house within 2 hours of my call. Guy Gratton arrived on time and explained clearly the issue, the risks and how he would proceed. Within an hour, he cleared the drain. He also cleaned the work area. Guy Gratton is personable and very easy to deal with.

I am fully satisfied by his work and Mr. Rooter's prompt respionse.

John McCrea