Mr. Rooter Plumbing Of Ottawa

Michael showed up to trouble shoot a non-functioning sewage pump (Job 249666674) late in the evening. A couple hours later, the sewage pump was working, all steps and discoveries were carefully explained and a future line of action was established should the issue re-occur. Michael resolved our crisis and Mr. Rooter Plumbing of Ottawa gave us peace of mind by standing behind their products and services.

Had a leak we needed addressed same day. Called Mr. Rooter and they sent Ryan and Saer. They kept us informed throughout the whole process. They were very efficient and friendly

Highly recommend.

This is a great company- it was our first time using them. We are in Gatineau- its great to have a plumbing service that can cover English and French sides-They Inspected the house, conducted extensive troubleshooting-and Mike our guy was very helpful, excellent service, very polite. Also, great value for money .Would definitely use again, and recommend them to anyone .

Phoned Mr. Rooter on 13th Feb. and plumber was here the morning of the
14th Feb. The sump pump was replaced, cameras inspected the sewer
drain line and the sump pump drain line -- everything OK. Everything was explained in easily understandable language. We have used Mr. Rooter for many years and will continue to do so. Ryan did an excellent job. Happy to have him in our house.

Had a stubborn block in the bathroom sink. Mr. Rooter scheduled a visit within 24 hours. Day of appointment, they notified the technician was a bit delayed, then notified again when he was on his way. Bruce was professional, cleared the clog quickly, and answered all my questions. Will call Mr. Rooter again when I need plumbing help.

Our laundry/Kitchen drain was blocked.
Lucas arrived, assessed the situation and explained everything very well. He kept us informed of the progress as the work was going on. Lucus was very experienced and a very pleasant person. Lucas also replaced some pipes under the kitchen sink that were 40years old and not up to code any longer. I would recommend Lucas to all my friends and neighbours. He is a fantastic plumber.

Had a significant sewer backup. Found Mr Rooter via Google and had technician Greg respond quickly. He troubleshot the issue and using a video camera in the sewer was able to detect and dislodge the blockage. Greg was professional, knowledgeable and kept us informed throughout the process. He was a pleasure to deal with and very much appreciated his recommendations.

Their service is good, and the team demonstrates considerable expertise. Ive relied on them several times for unclogging drains. However, their fees, while consistently high, have recently escalated to a level that I find unreasonable. Consequently, I am considering more affordable alternatives.

Had a sluggish and backing up drain from the kitchen sink. One plumber agreed to come within 24h, then within 12h called back and said they were too busy and asked if I needed an emergency call. I called Mr. Rooter instead and received fast, professional, and thorough service. Thank you!

The service was excellent, technician showed up early, was courteous and polite, and did a good job. Although I found the price to be pretty high - I can't fault the quality of the work or the technician. I haven't needed a plumber in a few decades, so I'm probably just out of touch as far as prices go.