Mr. Rooter Plumbing Of Ottawa

I recently hired Mr. Rooter to clean my kitchen drain. The plumber (Larry) arrived on time, was friendly and polite, worked very efficiently, and cleared the drain. He clearly knew what he was doing because when an unexpected problem arose, he was easily able to figure out a solution. He cleaned up after the job (always a nice touch) and offered some useful advice. Overall, a positive experience.

My only complain is that the fuel charge of $20 is not justifiable. Gas prices are quite low now and, more to the point, there is no reason that a surcharge is applied by a firm that depends entirely on house-calls.

Larry Toll did a fantastic job clearing a difficult old bathtub drain. We thought it was going to be a difficult expensive fix to replace the drain but he cleared it with the roto-rooter. Big relief!

Mr rooter came to fix a dripping p trap and replace 2 toilets. They were quick, quote was thorough and clear and the work was exactly the cost of the quote. They honour their warranties as I had to get them to come back once. Overall I continue to use them and would recommend them. They aren't the cheapest plumbers but their warranty and reputation is worth the higher cost to me.

There was heavy rain and i found a lot of water in my crawlspace. I thought my weeping tiles needed to be cleared so called mr rooter. This is the first time I've had to call a plumber so chose based on reviews. Larry T was my plumber and he was fantastic. We discussed what had happened and what i thought the problem could be. I have a serious issue with tree roots in my crawlspace so we thought those may be causing damage. Larry explained all the options and the pricing associated with the best case and worst case scenarios. Long story short - we used a camera through my drains and saw that while they could use a cleaning (which Larry did), they were in good shape. He was very thorough and at no point did i feel he was rushing through the job! He also did a plumbing check on my house which was great! No issues were found and i now feel confident about my (old) house's plumbing. This was a great experience and i will call them for any future plumbing issues that come up!

They were very quick and very efficient and very pleasant They came the very same day that I called and even fixed my toilet which was running for no extra charge

Larry is a polite, knowledgeable plumber. He patiently answered all questions posed and completed the job successfully.
We are pleased with the prompt service of this company and do not hesitate to recommend it.

floor drain backed up. Not able to solve problem but good diagnosis.
Technician came at about 1am. Good response time and friendly service. Camera put in sewer drain and floor drain

Jeremy was very helpful and knowledgeable. He did an excellent job. This was the second time that Jeremy had worked for us and we would certainly get him again. He was very good at explaining everything to us.

I am a repeat customer. They are an extremely professional team. This time, Larry worked very hard to solve our problem on a Friday evening. I have always been very satisfied with their work. Are definitely my go to plumbing team.

I am very happy with the work Larry did yesterday. I had purchased a part for the job which didn't fit. The technician had the appropriate part to do the repair. I was also able to return the part because he left it in resalable condition. :)
I also appreciated the discounts applied to my bill, making it more affordable. I also liked the free plumbing exam of all the house's plumbing.
I am a repeat customer because the previous jobs have been done so well.

Thanks
Rita Moore