We had a backup in the basement. I had used Mr. Rooter in the past (15years ago) and service was good, pricing fair.
As we had water in the basement, we didn't feel we had time to shop around (this was not an after hours call).
They don't give any prices prior to arriving. Our pipes needed to be flushed - costing just under $2500!! This is price gouging! I have since contacted local companies who have quotes less than HALF the pricing of Mr. Rooter! I attempted to place a review on Google weeks ago - but its clearly been screened by Mr. Rooter as it was never posted. I will never use Mr. Rooter again. And strongly suggest you shop around - they are taking advantage of customers during a time when people are financially struggling. Find a company who has professional integrity.
- Approximate cost of services:
- $2,500.00