Red Robin Masonry

Masonry & Bricklaying
Toronto ON M8V 2L7
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Red Robin Masonry

Average customer rating:
9.8 10 (542 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Masonry

I needed exterior work completed on a renovation. The Red Robin Masonry team were very responsive and flexible around a tight time frame and dates.

The pricing was competitive and the work was fantastic. I would recommend Red Robin Masonry to anyone.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thanks for the review! Always happy to help!
-John

Ionia F.
Ionia F.
4 reviews Etobicoke, ON
10/10

600 sq.ft Forrest Hill Addition

This is now the 4th time I've used Red Robin over the past 4 years and they always pull through. The quality of the work is excellent and their masons, general operators, sales, site foreman, administration and ownership are amazing to interact with. We lost a little bit of time getting started and in-between, but this comes with the nature of the business sometimes. In the end, a job well done and a fully satisfied customer. Thank you to everyone at Red Robin once again! Mike

Approximate cost of services:
$60,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for the review Mike and great to hear the clients are happy with the addition and new openings.
Always a pleasure working with you and looking forward to another year.
-John

Jordan from Toronto
Jordan from Toronto
2 reviews Toronto, ON
9/10

Chimney and Pillar Repair

After buying a home we needed some masonry work done. A couple companies came in with similar prices but I like the team from Red Robin. They got the chimney work done quickly and safely and also did a great job of repairing the porch pillar that had deteriorated down below ground level.

As in my other reviews - tips for others going into this. Red Robin did not do the flashing where the chimney joins the roof. They suggested I contact a roofing company to finish this task. Not a big problem, but another task to get done.

Approximate cost of services:
$1,800.00
Was this review helpful?
Company Response

Hi Jordan, I appreciate the review and will be sure to tell the team you were happy with all the masonry portions of the job.
As masons, we work towards providing the best quality product within our craft. As a company we feel that our best product is reflected in sticking to masonry, and providing referrals to professionals in other trades when jobs overlap. I apologize if this has led to an inconvenience, but it truly allows us to ensure all parts of our job reflect our values and standards.

Thanks for the review and feel free to contact me at john@redrobinmasonry.com if you need a referral for a roofer
- John

Nancea in Toronto
Nancea in Toronto
3 reviews Toronto, ON
10/10

excellent work!

these guys were awesome! came in within budget, arrived on time, did an excellent repair on my chimney and left the place spotless! oh, and the crew was lovely... highly recommend... and i would use them again...

Approximate cost of services:
$2,100.00
Was this review helpful?
Company Response

Thanks for the review Nancea!
It's rare we have nice weather in the winter so I'm happy we were able to take advantage of it.
Good luck with the tree work and we will touch base in spring to discuss that tuck-pointing
- John

Private User
Private User
Private User reviews Toronto, ON
10/10

Great company & fantastic customer service

I have worked with red robin for a few years, contracting work with over 30 jobs completed with them. I have enjoyed working with John & Dave as they are attentive to detail & providing the best customer service our clients could ask for.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks for the review, and looking forward to many more projects!
-John

jake s in Toronto
jake s in Toronto
1 review Toronto, ON
10/10

Excellent fair and easy to work with

Foundation was totally dicked, cracked, leaking low ceiling height.

These guys came in and took care of everyhting, added 1.5 feet in the basement and redid the footings and walls, everyhting is dry.

Most importantly they cleaned up and made it headache free.

100% would recommend them to anyone!

Approximate cost of services:
$50,000.00
Was this review helpful?
Company Response

Thanks for the review Jake!
I'll be sure to pass along the praise to our crews.
Good luck with the rest of the renovation and feel free to contact us anytime for any masonry needs!
-John

Sheree in Toronto
Sheree in Toronto
1 review Toronto, ON
8/10

Masonry work on my chimney. Tuckpointing

I needed Tuckpointing for my chimney. I had my roof done and the roofer said my chimney needed work.
I checked a few companies and red robin masonry gave the best insurable quote.
They came when they said. They were held up on another project and couldn't come but they called and rescheduled.
The work on the chimney looked good.
My only disappointment was that they didn't provide pictures of their work . I had to go to my neighbours to view it.
Overall I was very happy with the job.

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Hi Sheree,
I am happy to hear you are very happy with the job, and I'll pass in the praise to the masons regarding the chimney aesthetic.
I just contacted John regarding the pictures, he explained that we do not always take photos of our work.
He did say that as soon as you mentioned you wanted them he personally came over with a ladder and took them for you.

If you have not recieved them please do not hesitate to email him directly at john@redrobinmasonry.com

All the best and happy new year!

Anita in Richmond Hill
Anita in Richmond Hill
2 reviews Richmond Hill, ON
10/10

Replace broken masonry

I contacted Red Robin Masonry to replace some bricks that were damaged under a bay window. They did an excellent job and the brickwork looks as good as new. I was also very pleased by the price. I felt it was good value and I would definitely recommend them and contact them again for other masonry projects.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Hi Anita, thank you for taking the time in writing us a review. I'm glad you are pleased with the final outcome. It was a pleasure working for you. All the best and happy holidays. Kind regards, Anna

KejKej
KejKej
7 reviews Mississauga, ON
10/10

Small Project Excellent Work

We are extremely pleased with Red Robin Masonry. For 20+ years the bricks and cement on both sides of the garage door have been falling apart. We asked for 2 Homestars quotes. One quote indicated that they could not match the bricks so the 2 layers of broken bricks would be replaced by 6 inches of cement. Red Robin Masonry provided us with 2 choices of bricks that would not require any changes to the exterior of our house. The before and after images (attached) show how well the new bricks blend in with the old ones. The team worked quickly and cleaned up after themselves. You would never know they were on the property.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Good morning KejKej, I can't thank you enough for your positive feedback and detailed review. It's customers like you that make it all worth while. Thank you for your business and all the best in 2017. Sincerely, Anna

ivan in Guelph
ivan in Guelph
2 reviews Toronto, ON
10/10

top notch service

Top notch quality, crystal clear communication throughout along with tremendous value for my dollar will have me recommending these guys anytime.
Seamlessly worked with the roofing contractor to get my job done on time.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Ivan, thank you for your kind words and future recommendations. It was a pleasure working for you. Thank you for your business and all the best in 2017. Sincerely, Anna

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Red Robin Masonry

Masonry & Bricklaying, Chimney Build & Repair, Tuck Pointing

Red Robin Masonry is a division of Red Robin Home Solutions Corp. We are a general contracting company that specializes in masonry repair and new build( additions, custom homes, re-facing). Whether you need tuck pointing, chimney repair, a new opening, parging, brick replacement or new masonry services entirely..... Red Robin Home Masonry will provide you service with the utmost professionalism and quality.

CATEGORIES
Masonry & Bricklaying, Chimney Build & Repair, Tuck Pointing, and Concrete Contractors
SERVICES
Masonry and Bricklaying, Block, Concrete, Chimney Repair, Chimney Rebuild, Chimney Restoration, Tuck Pointing, Spot Pointing, Brickwork, Brick Repair, Brick Replacement, Parging, Waterproofing, Foundation Repair, Concrete, Steps, Patios, Walkways, Flagstone, Cultured Stone, Natural Stone, Window and Door Openings, Bricking Up Window and Door Openings, Retaining Walls, Foundation Repair, Window Sill Replacement, Brick Arches, House and Porch Pillers
SPECIALITIES
Masonry and Bricklaying, Block, Concrete, Chimney Repair, Chimney Rebuild, Chimney Restoration, Tuck Pointing, Spot Pointing, Brickwork, Brick Repair, Brick Replacement, Parging, Waterproofing, Foundation Repair, Mortar Repair, Steps, Patios, Walkways, Flagstone, Cultured Stone, Natural Stone, Window and Door Openings, Bricking Up Window and Door Openings, Retaining Walls, Foundation Repair, Window Sill Replacement, Brick Arches, House and Porch Pillers, Fireplace
WEBSITE
https://www.redrobinmasonry.com
YEAR ESTABLISHED
2007
RETURN POLICY
Cheque and Cash
PAYMENT METHOD
Cheque, Credit Card, Cash, E-transfer
MEMBERSHIPS
BILD, Renomark
LIABILITY INSURANCE
Yes
DIPLOMAS
Level 1, 2, 3 and Red Seal in Masonry
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.