Fantastic Company All Around!!!
The beginning:
Right from the get go our experience with Red Robin Masonry was top notch. This project was the first for my wife and I on our first home so we got several quotes (probably a few too many). When John (I think his name was) showed up for the quote he was very helpful in explaining the damage, the causes, the consequences of neglecting it further, the process of repairing it and our options to do so. And best of all Red Robin's quote was competitive.
The job:
We needed to replace 100 bricks on one wall and maybe 10 on another that had deteriorated do to weather/water damage. We also wanted to do a coverup/patch job on the threshold of our walk-out sliding door (John did explain that the threshold would only be a temporary fix. We plan to do a full repair when the door is replaced).
The Work:
Wow. It's perfect! I don't know what else to say. Dave (owner operator) and two of his employees showed up on time on the day of. They ran through the job with me before I left for work. Once again explaining everything. I forget the employees names but they were both amazing! They were friendly and didn't get annoyed when I wanted to watch them work and ask a ton of questions. All around nice guys.
Payment:
I tried to pay Dave at the end of the day. He laughed and said "You haven't even seen the work yet. Give it a couple days. If you're happy with the work give me a call and we'll arrange payment." I called him the next night and paid over the phone. I firmly believe that you get what you pay for. I am completely satisfied with Red Robin Masonry as a company and would use them again. I have actually recommended them to several people who have used them for small and large jobs and each of them were very satisfied as well.
Thank you John, Dave and the Team at Red Robin.
I have attached a before and after photo of the one wall...
- Approximate cost of services:
- $1,940.00
- Company Response
Thanks so much for the review, we really appreciate it. I apologize for the late response; it gets pretty hectic during the season. It can be intimidating doing home renos, especially when it's the first. I'm so happy we could ease that burden for you. All the best. Dave