Replace flagstone porch and repair crumbling mortar between flagstone in another area
We recently employed Red Robin Masonry to rip out an old flagstone porch, replace it with new flagstone, and to repair crumbling mortar in another area of flagstone. We are very pleased with the results. Dave came to our house, assessed the work, and promptly emailed us a description of the work to be completed at a fair price. The project was only delayed by a few days due to uncooperative weather. Dave kept us informed as to when to expect the crew. Every member of this crew was courteous and friendly. Despite extremely hot weather conditions, they successfully removed the old flagstone (including an additional layer that had been hidden below) and installed our lovely new flagstone. After completion, we had some concerns that several of the depressions between the flagstones seemed too deep and might collect water. I emailed Dave on Friday and sure enough a fellow appeared Monday to grind and add more mortar. This alleviated our concerns although he made a point to tell me that Red Robin would keep coming back if we weren't completely satisfied. He said that the company never wants to leave a customer unhappy. We've had numerous contractors at this house but few have demonstrated this kind of work ethic and customer service. We would highly recommend Red Robin Masonry for your next project.
Margaret in Scarborough August 30,2012
- Approximate cost of services:
- $2,000.00