Over the years living in Toronto I've been happy to provide reviews. This time I'm honoured to provide Red Robin Masonry with top stars all around. Our 100+ year old bungalow needed tuck pointing on one exterior wall. The job also required creative problem solving due to water seeping in at the top of a basement window. After John provided an estimate, we were booked quickly for the following week. Jay along with his fellow craftsman did an amazing job! The way Jay looked at a problem reminded me of MacGyver! He was determined to ensure no water would penetrate the extra layer of heavy plastic layered between the wooden slats and the new bricks. The heavy rainfall this afternoon kept us constantly checking the basement window. Fingers crossed,
the window ledge was bone dry. Thanks also to Anna who was the most efficient office staff ever! After processing our invoice, she sent a receipt within 15 minutes. Her politeness and cheerfulness were very refreshing. Thanks again Red Robin. It's a pleasure to recommend you to family and friends. Last but not least, the quote and the final cost were bang on.
- Approximate cost of services:
- $1,640.00
- Company Response
Hi Marian,
Thank you very much for the spectacular review. It was great to have worked for you and WE are honoured we got to work on your house. I will definitely be passing along the kind words to Jay and his crew (he's one of our best) & I'm happy to hear you were pleased with his work. This review made my week and thank you very much for including me. I want every customer to experience the best possible customer service. Thank you once again for allowing us to work on your home. Take care and all the best
-Anna