Terrible owner (John) poor workmanship.
My experience was terrible. John the owner is very unprofessional and as soon as I was questioning a few things he tried to skip over he “freaked out”. We let them finish and just paid them to get out. Would never use this guy again.
I made a point of saying I would file a claim with the Better Business Bureau and he just laughed and said he would deny it. John, I have your receipt so if you dare deny it this review is not going away since I do have a receipt. Let’s see how he denies not knowing me or “we never did any work for anyone named Rick”. Be aware my experience with this guy was terrible and workmanship was not what was promised.
Rick D
- Approximate cost of services:
- $2,200.00
- Company Response
Thank you for leaving a review. We take customer feedback very seriously and would like to address your frustrations and hopefully find a positive resolution. These allegations in the review are very disturbing and does not reflect the values and service that Master Sealer provides, we have served over 25,000 customers in the last 25 years. Also John is very common name and you must have mistaken our company for another. We strive to provide 5-star service, In order to help you further, we’d appreciate it if you could contact (service@mastersealer.com or 905-850-8955) with your full name and email so that we could go forward with a resolution. Thank you for your feedback, we hope to hear from you soon.