Reviews

9/10

Had my cabinets and counters done by Kitchen Pro and overall a very good job and within their original timeframe. Only thing was they cut a few corners and I needed to call head office a few times before it was rectified. Overall we were happy you just need to keep close watch on things coming into your home to ensure they are not already damaged.

Approximate cost of services:
$23,000.00
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Company Response

Hi Rick, thanks for your feedback! Kitchen Pro will keep trying our best to make sure our customer are happy. Enjoy the kitchen and do not hesitate to let us know if you ever need any of our future assistance

10/10

Purchased lots of panels for a damaged fence. In light of a shortage of lumber they were true to their word and came through. Great people to deal with and thank you! Rick

Approximate cost of services:
$300.00
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0/10

My experience was terrible. John the owner is very unprofessional and as soon as I was questioning a few things he tried to skip over he “freaked out”. We let them finish and just paid them to get out. Would never use this guy again. I made a point of saying I would file a claim with the Better Business Bureau and he just laughed and said he would deny it. John, I have your receipt so if you dare deny it this review is not going away since I do have a receipt. Let’s see how he denies not knowing me or “we never did any work for anyone named Rick”. Be aware my experience with this guy was terrible and workmanship was not what was promised. Rick D

Approximate cost of services:
$2,200.00
6 of 7 people found this review helpful.
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Company Response

Thank you for leaving a review. We take customer feedback very seriously and would like to address your frustrations and hopefully find a positive resolution. These allegations in the review are very disturbing and does not reflect the values and service that Master Sealer provides, we have served over 25,000 customers in the last 25 years. Also John is very common name and you must have mistaken our company for another. We strive to provide 5-star service, In order to help you further, we’d appreciate it if you could contact (service@mastersealer.com or 905-850-8955) with your full name and email so that we could go forward with a resolution. Thank you for your feedback, we hope to hear from you soon.