I used Execitive movers to do this move and it was the worst experience of my life!!! I repeatedly confirmed my cost with the Owner, Moses and the workers upon arrival, they confirmed 40 an hour for 2 men with truck.... i asked them the estimated time before they started, he indicated 4 hrs min.. to 5.. they than requested a 500 deposit I than contacted the owner and he indicated for me to give a 300 deposit as security and any unused amount would be refunded. This was confirmed by the driver and the owner. They took so long moving moving my belongings, used my dollies, were on their cell phones, used my washrooms!!! ewwwww!!! and walked very slowly while they quoted me 4 hrs total, when I raised concern because of the elevator timing, they asked me and my friend (girls) to help carry things to the elevator. Well once they loaded my truck, the hits began...... They told me they couldn't move the truck until I settled the bill, took 30 mins to write the bill and call the owner, he than came and gave me a bill for $971.75!!! I immediately questioned and he inicated i had heaving items (9) which I didnt have any just bes frames and mattresses. Also charged me 7 hours labour at 40 EACH MEN!!! when I contacted the owner he said pay him 800 and he would come to see himself to see project. I called him 5 times during the whole process of leaving point A and reaching point B... at one point the Owner hung up on me and another time he told me its because he's driving a truck and cell phone use is illegal. I than asked him what business Owner doesn't have a bluetooth? especially in the moving business?? he hung up on me and rejected all further calls Truck ended up pulling into a parking lot next to a bank and told me they would not enter the new place until they were paid they refused to go to the new place and told me that if I did not pay they would drop my belongings at the warehouse and it would be my responsibility to pick them up, basically I was extorted for my belongings.My friend stayed with them and watched my truck.. I paid them, and Moses told me he would show up, when I paid the driver and told him Moses was coming, he looked at me laughed and said he's not coming here. Being a single mother this really hurt me especially since I just purchased my first condo. . Moses wouldn't answer my calls .. They put me out 800!! which is a big deal to me! :(
- Approximate cost of services:
- $800.00