Shade FX Canopies

When there is clear evidence the sales rep changes accurate measurements on the work order and expects the customer to notice the change without being advised, other customers should consider whether this is the type of company you want to do business with.

For a $10k canopy, I was expecting a dream experience with little hands on involvement. What I received was a process I can only describe as void of customer service. They will kit send someone to your house to take measurements unless you pay them to do so, even after a $4K deposit. They will also not deliver the product for which you provided a deposit before you pay them the remainder. I don't know about you, but I like to start the car before I buy it. Perhaps the most consumer unfriendly company I have ever experienced in my life. This canopy better last me a lifetime. Oh, and perhaps the best part is that after spending $10k, they didn't even throw in a winter cover which the installer said most customers have to create themselves.