My furnace broke down last night and I called Applewood initially for emergency repair (as I have a baby at home). They said their technician would call me back, but never did. I waited all night and they never bothered to even call me to let me know their tech could not make it, so that I could make other arrangements (i even mentioned to them that I have a baby at home). Highly unprofessional.
So I came to Homestars this morning to find another HVAC company and decided to call Coretemp. Richard (owner) took the call and got to my house in less than 30mins, had my furnace running in 10 mins and explained to me how to diagnose and adjust it next time.
Richard was prompt, efficient, honest in what he does. Truly a gem of a company to deal with. I highly recommend Coretemp, and he will be my go-to HVAC company from here on.
- Approximate cost of services:
- $125.00
- Company Response
I'm happy I was able to resolve the issue quickly this morning for you. I know how important it is to maintain a comfortable home when you have a young family. We look forward to working with you again the next time you require our services!