I reached out to SWAT after enduring a period of several days of racket in our attic; a ‘bigger than a mouse, smaller than a bear racket.’ Covering the bases, I sent a message via their webpage and left a message on their answering machine; I did get called back promptly, a bit later that morning.
The earliest appointment was about 48 hours after my call; so not too bad; their appointments were positioned as a 2 hour window. The individual who called back was helpful in terms of identifying the base price, as well as discussing something of a range of possibilities and the costs potentially associated with those.
The tech showed up about 2/3 through the indicated appointment window, friendly, courteous and professional. The base rate included an exploration of the attic (no animals were apparent at the time), a climb onto the roof for a good look around, and a visual inspection of the soffits from ground level. An entry point was found in a compromised vent, which was secured. A one-way door was installed as a precaution against the possibility that some critter hadn’t revealed itself and remained in the attic.
Not wanting to host a ‘rodent rave’ over my head again, I opted to have the other vents reinforced as well, at what appeared to be a fair cost.
The whole thing took less than 2 hours.
I suppose time will be the final judge, but so far so good.
Bottom line, I’d use SWAT again.
- Approximate cost of services:
- $460.00
- Company Response
Thank you very much for the detailed review about our services! We pride ourselves on our professionalism and effectiveness so we will pass that to the technicians!