We contacted SWAT Wildlife after hearing sounds in the attic.
Ken came out to see us soon after, despite the fact that this was a cold and snowy day.
After a thorough investigation (attic and external points), Ken told us what we were up against and made his recommendations. He secured the entry points and potential entry points to help secure our home.He also gave us tips for communicating with our attached neighbour to have their entry points secured to avoid a re-entry of the unwanted guests. Unfortunately, the neighbour did not immediately comply, so we had to undergo another invasion as Ken had predicted. Despite his confidence in his work and the guarantee of the company, Ken was willing to come back out and check our home to make sure none of the work he had done had been compromised.
Ken has displayed very professional behaviour, and his explanation of wildlife and their needs gave us a better understanding of why they chose our home, and what we can do to prevent similar issues in future.
Thankfully, our neighbours have now completed their own screening and we are all hopeful that we have seen the last of the uninvited guests.
Our one 'disappointment' with the company is that they do not offer cleaning and disinfecting services, as we would have loved to continue the mutually beneficial professional relationship. We are very grateful for Ken's positive, professional and confident attitude as we lived with the unwelcome and sleep-disturbing sounds.
It is our hope that we never have to go through this experience again, but in the unfortunate event that we do, our first call will be to SWAT.
Thank you, Ken. You are simply amazing, and our family thanks you for your kind understanding and your commitment to resolving our issues. Thank you!!
- Approximate cost of services:
- $450.00