Strong Plumbing Inc.

Drain Services
Toronto ON M2K 1C2
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HomeStars  >  Plumbing in Vaughan  >  Strong Plumbing Inc.  >  Leak Under Kitchen Sink
John and Beverly from North York
John and Beverly from North York
6 reviews Toronto, ON
10/10

Leak Under Kitchen Sink

After detecting small amounts of water in cupboard under the kitchen sink we first thought it was condensation because heat we've been having. Unfortunately after close monitoring and shutting off over night we realized the tiny leak was coming from the faucet hot water connection. I called Strong plumbing Friday morning leaving a message. Valentin called back within 15 minutes and advised us that he could be come by at 11 that same morning. He arrived within 5 minutes of his ETA quickly finding the problem showing me that it was both the tap fitting at the connection and that the shutoff valve was also not working.
Because the leak was at the factory compression connection of the flex line it could not be repaired and I was advised that I needed a new tap. This was a very expensive fixture that was part of our kitchen renovation 8 years prior. Valentin provided us with a supplier that carried same line and equal alternative products at very competitive prices to the few plumbing stores that actually carried these brands. He replaced the shutoff valve to stop the leak and left us with the use of the cold water function until we could get a replacement faucet. We went to his referred source who had already been contacted by Valentin where we chose and purchased a new faucet. I texted Valentin to inform him that we had our replacement faucet expecting to arrange for him to return early Monday. To our surprise he replied that he would come by later that afternoon. We were thrilled that we would have a fully functional faucet the same day. Valentin arrived as promised, changed the faucet and the other shutoff which also was not functioning 100%.
Valentin is an experienced and knowledgeable tradesman who is very honest, takes pride in his work, and is fully attentive of his surroundings leaving a very clean site.
I would not hesitate to use Strong Plumbing Co. for any future plumbing needs that might arise.

Approximate cost of services:
$500.00
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Company Response

I hope John everything went well after new tap installation, thank you again for using our services. Valentin