Just Clean It Quality Home Solutions

Renovation Cleaning
Toronto ON M1B 4L2
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HomeStars
Renovation Cleaning
Just Clean It Quality Home Solutions
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81%

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Reviews for Just Clean It Quality Home Solutions

Average customer rating:
8.8 10 (99 reviews)

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Jacob in Toronto
Jacob in Toronto
1 review TORONTO, ON
10/10

First time apartment cleaning

In only three hours (in what should have taken more time) Andrew transformed my apartment from a virtually unlivable state, to an absolutely pristine immaculate condition.

The magic he worked on the bathroom was absolutely incredible. I would strongly recommend Andrew to anyone.

Approximate cost of services:
$80.00
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Company Response

Thank you Jacob, the pleasure was all ours, we think Andrew is pretty amazing too. Our Deep Detailed Green Cleaning System is designed to get even the most difficult conditions back to pure clean, I've said it a hundred times and I'll say it again Green and clean go perfectly together, enjoy your space and we look forward to hearing from you in the future

Cheers!

Gail
Gail
7 reviews Toronto, ON
8/10

Pre-open house cleaning

I've used them before and they've done a great job. This time though, when my open house was on the line, I wasn't as impressed. A couple of windows had been missed and the floors just didn't sparkle the way they did the first two times I used this company. So I ended up doing a couple of windows and redoing the floors myself. Otherwise their work was as good as ever. I'd still use the company...but I'd ask for one cleaner to work longer rather than two cleaners to possibly miss stuff between them.

Approximate cost of services:
$271.00
What could this company do to improve their services?
Be consistent. Walk the homeowner through each room to co-inspect and catch out any little misses, which, let's face it, can happen when you have two cleaners and an entire house to go through.
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Company Response

Hi Gail Thank you for taking the time to give us a review it is very much appreciated. I wish you had contacted us to come back to redo the windows, and floors we did do a walk through of the home with you once the cleaning was completed, and as explained at the time of booking we do have a 24 hour no hassle guarantee just in case you find something once we've gone. I want to make sure that our clients are happy with the end results and don't have to lift a finger to do something that they've paid for, anyway I'm glad that overall you are satisfied we love hearing from you so we hope to see you again in the near future Cheers,

Chantal in Markham
Chantal in Markham
1 review Markham, ON
10/10

House cleaning

Having two small children and running a business on the side has left me with little time to dedicate to my large house. My husband and I decided to give Just Clean It a try, and we are really happy we did. Andrew and his team arrived early, and got to work immediately. They were very respectful of my infant son's nap schedule and cleaned the bedrooms around the times he was napping and were careful not to interrupt me while I was nursing. Andrew's team were also very thorough - I don't think our house has been this clean since we bought it four years ago! I was very happy with the work they did and will be asking them to come in on a regular basis.

Approximate cost of services:
$400.00
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Company Response

Thank you Chantal, It was very much a pleasure serving you, and we're glad we were able to assist with the up keep of your home, we hope we made your days a little less stressful, Thank you for taking the time to send us your feed back, it is very much appreciated. The team that cleaned your home is doing the happy dance right now thank you.

Cheers,

Wade in Scarborough
Wade in Scarborough
3 reviews Scarborough, ON
9/10

House Cleaning

After going through a multitude of cleaning services and experiencing frustration over money spent on a job we could have done better ourselves - we found Just Clean It and couldn't be happier with the results. Michelle always arrives on time with a pleasant demeanor. She works steadily and quietly lifting and moving every object in need of dusting, she stops to check her work and will redo her own work if it isn't bringing out that luster she's aiming for. Michelle cleans our home like it's her home.

Approximate cost of services:
$120.00
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Company Response

Thank You Anonymous, for your very kind words. My goal is to always go above and beyond what is expected. When a client chooses Just Clean It as their preferred cleaner they can be sure that they are not only getting someone who is going to come into their home and push around a mop, "any one could do that" I want to be certain that they are getting exactly what is advertised and that is true quality elbow grease cleaning. Thank you so much for your trust it is very much appreciated. Be a great day.

Lisa in Pickering
Lisa in Pickering
2 reviews Pickering, ON
10/10

residential cleaning service

Professional from the start!

I was contacted very quickly and was able to book right away.
Andrew was on time, friendly, courteous. My family and I were very happy with the service. Andrew did a thorough job that I was pleased with.
I look forward to using the service again!

Approximate cost of services:
$90.00
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Company Response

Thank you Lisa, for your kind words, we hope we were able to create some free time for you and your family. We look forward to hearing from you soon. Cheers!

R in Toronto
R in Toronto
2 reviews Toronto, ON
10/10

House cleaning for 5 years

Michelle and Andrew from Just Clean It have been taking care of my home for over 5 years now. They are dependable, courteous, trustworthy and friendly. They accomplish so much during each visit and often take on special projects when there is a light week. They will adjust the schedule and rates to meet your needs. They help maintain the value of my home and provide our family with more time together. I recommend Just Clean It for all your cleaning needs.

Approximate cost of services:
$100.00
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Company Response

Thank you R. Your trust is very much appreciated. Our goal is to help our clients have more free time with their loved ones, I'm glad to hear that you're please with the level of service that you've been receiving. Thank you once again for your trust and kind words.

julie
julie
1 review Toronto, ON
10/10

housekeeping

I was very satisfied with the attention to detail, and flexibility. The cleaner they sent, Andrew, was great, very personable. Our bathrooms have never looked cleaner. Definately will have them back on a regular basis.

Approximate cost of services:
$120.00
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Company Response

Thank you Julie, it was truly a pleasure, we look forward to seeing you on a bi-weekly basis. All The best and thank you for the review.

Douglas in North York
Douglas in North York
3 reviews North York, ON
2/10

bi-weekly cleaning

We had been customers of Just Clean It since July of 2009. Over that time there have been some disappointments with their customer service, although the actual cleaning has been satisfactory.

A most distressing situation occurred today as our cleaner Andrew phoned up an hour before a scheduled cleaning to say that they're no longer serving our area (North York) and will be concentrating only on the east end of Toronto.

So, with effectively no notice, we find ourselves no longer their customers.

Part of the reason we initially chose Just Clean It was their offering of environmentally friendly cleaning, which they do, but at that time they also committed to having their personnel's clothing cleaned in a scent-free manner. They no longer seem to make that commitment

This may not be an issue to most customers, but my wife suffers from chemical sensitivities so finding a service where the personnel as well as the products were non-toxic was a big deciding factor.

With time, this ceased to happen. Unfortunately, from our point of view, Andrew would show up with what to our perception was highly scented clothing. It also meant that areas that had been cleaned had to be avoided for a while until the scent went down.

Beyond that, last minute rescheduling (shifting a few hours later) seemed to become almost the norm on cleaning days - which was a minor inconvenience in our situation. In the last few months a couple of cleanings were entirely cancelled at the last minute, and no agreeable time could be scheduled for a makeup cleaning.

So, all in all, finding ourselves no longer customers is probably just pushing us to make a search for an alternative which we would likely have had to do in any case.

However, cancelling our service without any advance notification is surely not good customer service.

Approximate cost of services:
$65.00
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Company Response

Thank you Douglas for your feed back, while we try to accommodate our clients who have chemical sensitivities each case is different, you provided your own products, and equipment, we never used any of our products in your home, so if there was any smells, it came from the products that you provided, And we gave you a discount because you provided your own supplies. Andrew Serviced your home for over a year so if he was showing up with scents that was making you ill, I wish you would have brought it to his attention, a whole year is a long time. We felt that it was time to part ways, We wish you all the best.

Jeff in Oshawa
Jeff in Oshawa
2 reviews Oshawa, ON
10/10

Moving Day House clean

Michelle made the arrangements even though it was last min and required their service in the evening.. Andrew got lost on the way, but we will blame google maps for that...lol ;) Andrew and Wil did a superb job cleaning our new place. Poor guys where there till after midnight.... They did an excellent job and went out of their way to make us happy!!! Andrew walked me though all that he did and we where more then happy and impressed with the results.

Approximate cost of services:
$400.00
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Company Response

Thank you Jeff for your kind words, I'm very happy to hear that you're a "Very Satisfied Customer" And Even though your cleaning was booked at the last minute it was no trouble at all, we love it when we're able to put the final touches on someone's special day. We wish you and your family many happy years in your new location. Thank you for your trust.

P.S. Totally Googles fault lol :)

Gail Downing in Pickering
Gail Downing in Pickering
2 reviews Pickering, ON
10/10

cleaning house that is moving

I had Andrew and his crew out to Pickering to clean my house that has been sold. They did an incredible job and cleaned everything beautifully. I would highly recommend them to anyone. Great attitudes the whole day even though they were there for a very long time.

Gail

Approximate cost of services:
$900.00
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Company Response

Thank you Gail it was such a pleasure to work with you, I'm glad that we were able to meet your needs. We hope to hear from you in the future. Thank you for your trust.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Just Clean It Quality Home Solutions

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