Markham Garage Doors Ltd.

Garage Doors & Hardware
Markham ON L3P
Write a Review
Write a Review


HomeStars
Garage Doors & Hardware
Markham Garage Doors Ltd.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Markham Garage Doors Ltd.

Average customer rating:
10 10 (499 reviews)

Sort by

Frustrated client in
Frustrated client in
1 review Toronto, ON
10/10

Old door needing major service

I called Markham Garage Door to service a really old door on my house. They sent Ernie from the company. Let me tell you he had his work cut out for him with how bad a shape my door was in. He took the time to fully service the entire door and install my opener, and made it run like a new door. I was absolutely amazed at the effort he put in to make sure everything worked 100% and he took no shortcuts. I would definitely use this company again should I need service elsewhere.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks for a great review. Ernie is a pro and we are lucky to have him on our team. I'm very happy to hear that you were impressed by his experience and persistence to repair an old door and make it run like new again. Thanks for giving Markham Garage Doors the opportunity to show you what we can do! Have a great summer. The Markham Garage Doors Team!!!

Steve in Markham
Steve in Markham
3 reviews Markham, ON
10/10

Professional and Courteous

I needed the springs changed on my garage door this week. The initial person I called was friendly and...well a real human being. The person they sent was efficient, affable, and polite. I have had my springs changed before, in another house, and the experience was the opposite; the person was gruff and condescending. I wish I had known about this company the other time. I would recommend this company without reservation. If I ever need any more work done I will not hesitate to call this company again.

Approximate cost of services:
$240.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks for a wonderful review. I hate hearing that people have had bad experiences with techs in our trade. Our techs are friendly, knowledgable and great people to work with. They have to be, they are the face of our company. I'm glad to hear you enjoyed having our company at your home that is what we strive for. Thanks again. The Markham Garage Doors Team!!!

Kenny L.
Kenny L.
6 reviews Richmond Hill, ON
10/10

excellent service, highly recommend !

MY garage door was broken on Thursday and needed repairing. So, I called Markham Garage Doors Ltd in the morning and request their service. They were quick to respond and was able to send someone to repair my garage door on the same day!! The torsion spring and lift cables were replaced. Now the garage door is once again working perfectly. I find that the Markham Garage Doors Ltd is one of the few companies that truly care about their customers while delivering high quality of service.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thanks Kenny, we are glad we could help get you fixed up before the Canada Day weekend. All the best!

itsem100 in Toronto
itsem100 in Toronto
6 reviews Vaughan, ON
10/10

Garage Door Fix

Garage door springs broke. This company was quick to respond and so got the job. They fixed the issue quickly and provided some helpful advice on care and maintenance. Friendly Service. No surprises. I would recommend this company.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

NO SURPRISES. That's our rule, and one other companies should adopt. There is nothing more frustrating then be quoted some ridiculously low number and then being surprised by an astonishingly high number when the work is complete. Simple call us give, us a great explanation of your issue, and we will quote you on the phone on what it costs to repair. If there is something else we see wrong or a potentially going to cause a problem we will point it out and it is your decision to repair or to leave it, the customer is always in total control. Thanks for the great review. The Markham Garage Doors Team!!!

Private User
Private User
Private User reviews Pickering, ON
10/10

Garage door won't open

Got a new house and one of the garage door doesn't work. I thought the opener needs to be replaced and asked Markham Garage door to come over for a replacement. They came right on the appointment time and start inspecting my old garage door opener right away. And the technician found some wiring (or spring) issue. He said it was a quick fix (less than 5 min) and he even did a service on both of garage door opener!
As a customer, a professional and honest company is hard to come across nowadays. They earn my trust and i will recommend them to anybody i know!
Keep up with the good work!

Approximate cost of services:
$50.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks for the wonderful feedback. Our tech's are not on commission and are not given any remuneration for selling parts. The way our techs are awarded is through great feedback on there level of service. Thanks for supporting Markham Garage Doors and helping us show future customers how we operate as a company. Thanks The Markham Garage Doors Team!!!

Private User
Private User
Private User reviews Richmond Hill, ON
9/10

Garage track repair and inspection

Cheap builder garage doors and right side was coming out of the track as it was opening. Didn't know what to do and worried for the safety of the family so I shut down the right side, went to home stars and found Markham Garage Doors. Read reviews and emailed them on a SUNDAY night. Received a response first thing Monday morning, they accommodated my availability on the same Wednesday. Ryan came by and It was fixed in 1 hour with a full overview of the doors and track. He gave me an HONEST opinion of the condition of my current doors and made me feel confident that they weren't as bad as I thought. Very professional, and clean work. Would highly recommend. Will call them when it's time to replace my doors.

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for the great review! I believe many people are concerned to call a service company to repair anything because they are worried they are going to spend all their time listening to sales pitches. In 90% of all our calls we can get your doors running better than new in less than 90 minutes and allow you the customer to have the time to research doors and purchase them when it is right for you. NOT because your in a jam. Pressure sales should not exist in my opinion. Thanks for the great review and for supporting our company online as well as in home! The Markham Garage Doors Team!!!

B.D. from Halton Hills
B.D. from Halton Hills
6 reviews Richmond Hill, ON
10/10

Garage Door Fix

Had a cable break while I was leaving for work, which left the door half way down and uneven. Called Markham Garage and talked to a very friendly and helpful individual who let me know when they could have someone come by to help. John arrived on time and was very helpful. He fixed the problem and made the door quieter than it was before. Very pleased!

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Thanks for giving us the opportunity to repair your door. We try very hard to make sure that these issues don't hold up your day. It means a lot to see you have taken the time out of your day to review our company. Thanks for the accolades we will continue to help anyone who needs fast, friendly, affordable service. The Markham Garage Doors Team!!!

Adam Reinhardt
Adam Reinhardt
3 reviews Newmarket, ON
10/10

Garage Door wouldn't open

I contacted Markham Garage Doors and they showed up the same day! The wire was off on one side of the door and both my garage doors were not sitting level. John was fabulous! He had everything fixed in no time and even fixed the shoddy workmanship from when the doors were originally put in by another company.

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks for a great review. John has been a great employee for over 15 years and is a pro at what he does. The best part is he's always in a great mood and loves fixing garage doors for our customers. We are happy to hear you enjoyed his level of service. Thanks for choosing Markham Garage Doors and for supporting us on the Web. Cheers The Markham Garage Doors Team!!!

Dan
Dan
2 reviews Vaughan, ON
9/10

Great service!

I called this company after reading the reviews here. The technician called ahead and then came at the time he said he would. He fixed the problem quickly, and then made sure everything else was the way it should be (he had to release the spring a little because it was too tight). The price was about the same as other companies were charging. Door is now working well and the work didn't take very long at all. They got a star reduced because he did not have a credit card machine with him and had to write down my CC number (not the most secure way to take payment).

Approximate cost of services:
$180.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Dan and thanks for your wonderful review. We want to thank you for taking the time to write this for us and for the feedback on the payment options. We have 3 portable visa machines in circulation and from time to time we have an issue with one and it is out of service for that day. After your comments I will look into getting more portable units as I do agree it gives an extra level of security. Thanks for the great feedback and I will look into this right away. Glad to hear you were happy with our service and our competitive pricing. The Markham Garage Doors Team!!!

Urjit
Urjit
3 reviews York Regional Municipality, ON
10/10

Garage door replacement

They came to replace my garage door and my parents home. Both guys were on time and efficient. They did a great job! Very happy with their professionalism and work. I would highly recommended them to family and friends!

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks for choosing Markham Garage Doors. We are happy to hear you were pleased with our service we try very hard to make sure we get to you as fast as possible and rectify your issue effectively and reasonably. Thanks for your referral we truly appreciate it! The Markham Garage Doors Team!!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Markham Garage Doors Ltd.

Our team provides fast affordable service as well as new garage doors and openers. Our showroom allows customers to visualize, touch and learn about every garage product available! At Markham Garage Doors Ltd., we offer free in home quotations and accurate quotes over the phone for all types of new products and services for your existing project. Please give us a call and experience what its like to deal with an honest and friendly local company. Thanks for supporting Markham Garage Doors. 905-472-9178

Products: Garage Doors, Garage Door Openers,Garage door and opener service, Custom Carriage House Garage Doors, Aluminum Capping of Door Frames, Commercial Overhead Doors, Parts available for all makes and models.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage Doors, Garage Door Openers,Garage door and opener service, Custom Carriage House Garage Doors, Aluminum Capping of Door Frames, Commercial Overhead Doors, Parts available for all makes and models.
SERVICES
Full Service Garage Door Company - for all you garage needs. Garage Doors, Garage Door Openers, Aluminum Capping, Repairs to all makes and models of garage doors and openers. Parts for sale for the do it yourselfer. You need it, we got it!
BRANDS
Lift Master, Haas Door, Clopay Building Products, Richards-Wilcox, Steel Craft, Equal Door Industries, Steel-Craft, As well as many other Brands.
STYLES
All Styles available "We are constantly searching for the hottest designs available" If you have seen something unique that you love, chances are we installed it, if not show us a picture and we will source it. Doors range from the ultra high end to the cheap and cheerful whether your dressing up your house to stand out in the neighborhood, or cleaning up your house to list for sale we have a solution for you!
SPECIALITIES
We specialize in quality workmanship with the largest selection of products to suit your needs. A Business built on knowledge, trust and honesty. "do it once, do it right" Every member of our team is an employee and has a vested interest in doing an excellent job everyday. We love what we do and it shows!
WEBSITE
http://markhamgaragedoors.com
PAYMENT METHOD
Visa, MasterCard, AEMX, Interact Cash and Cheque
MEMBERSHIPS
CFIB Member, IDA Member
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.