On Wall Solutions

Garage Design & Organization
Toronto ON M3J 2M4
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HomeStars  >  Garage Doors & Hardware in Toronto  >  On Wall Solutions  >  Garage storage system install
mike in St catharines
mike in St catharines
1 review Saint Catharines, ON
10/10

Garage storage system install

Great product and staff was very professional, skilled and courteous. Follow up service exceeded our expectations, having the owner of the company personally ensure that the install and product was complete and to our complete satisfaction.
Would not hesitate to recommend this company, or to use them again.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

We are 100% for our customers and thats why we choose to be so hands on.
It was an absolute pleasure working with you, and we thank you for the kind words.

Previous versions of this review:

mike in St catharines
mike in St catharines
1 review Saint Catharines, ON
0/10

Garage storage system install

The product is good, but the service is not. This project was installed in April, 2011. They were short a few cabinet doors, and i was assured that these would be delivered by our salesperson. We were told that they had the doors at their office and the salesperson would personally deliver them. Salesperson came down, but actually forgot the doors. Job has been paid for 100%, however after numerous emails, phone calls, promises, excuses, we still don't have these doors. One of the excusese was that the doors were back-ordered and they were waiting for them to come in. This was months after we were told that they had them and the only reason we didn't have them was that the salesperson drove all the way from Toronto but forgot them. The owner had even gave assurance that this would be resolved (back in the summer) and, now October, and still no service. Lots of great salesman talk. Too bad about the follow through.

Approximate cost of services:
$10,000.00