Zenic Insulation

Insulation
Scarborough ON M1H 1B2
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HomeStars  >  Insulation in Markham  >  Zenic Insulation  >  Attic Insulation
D&P in Etobicoke
D&P in Etobicoke
9 reviews Etobicoke, ON
8/10

Attic Insulation

Had my attic R value increased to R50 from R20. Zdenek and his assistant were very punctual. Prep work was good (laying cloth down and covering the closet with plastic). However, the front door was open, b/c of the hose, the whole time. They should have covered the opening with a cloth or something to prevent heat loss. Also, charges extra for baffles (20 for $50) and did not staple them to the roof between rafters. Also had to remind them to insulate the attic cover. Which they did with some old fiberglass batting. Did not weatherstrip the attic opening even though they said they would. Used the 120 dryer plug to operate their blower, no problem, but please move the dryer and washer back the way you found it after you're done!
Overall, the price seemed fair but hard to believe a company that claims to be around for 16yrs overlooks all these details.
Bottomline: I would recommend this company but they should take a little more care & time in doing the job right.

Approximate cost of services:
$800.00
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Company Response

At Zenic Insulation, we strive to provide the best service possible for our customers. It is unfortunate that we haven’t exceeded your expectations.
As you may be aware, it is required to run a hose through your house from the outside. This being said, we do require an opening into your house (door or window) that is at least 3”. Although you may lose a small amount of heat through the opening, adding a cloth or cover would provide very little in mitigating this heat loss, as it would not provide a sufficient seal anyway. And since the jobs require us to move in and out for set up and tear down, having the door opened a crack for an hour or so is very little cause for concern. For future reference, if losing a bit of heat from the openings is an issue, we suggest turning the furnace down, or off and restarting it when the job is finished.
Yes, baffles are an extra charge. As many homes already have baffles pre-installed, this is an extra service we provide. It is imperative to have proper ventilation in your attic, as the lack of it would run you into moisture, rot, and mold problems, which could be harmful to the residents inside and could burden the homeowner with substantial repair and cleaning costs. So $50 is a small price to have these installed.
Every house that is insulated by us is fitted with a weather-stripped and insulated access hatch free of charge. Even if the door has old weather-strip, we’ll still replace it. And as it is a free service that is provided at every job, we appreciate the reminder.
We have been in the business for over 16 years and provide a service that often exceeds the expectations of our customers. Since every home and every customer is unique, we do our best to provide everyone with excellent service.

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