At Zenic Insulation, we strive to provide the best service possible for our customers. It is unfortunate that we haven’t exceeded your expectations.
As you may be aware, it is required to run a hose through your house from the outside. This being said, we do require an opening into your house (door or window) that is at least 3”. Although you may lose a small amount of heat through the opening, adding a cloth or cover would provide very little in mitigating this heat loss, as it would not provide a sufficient seal anyway. And since the jobs require us to move in and out for set up and tear down, having the door opened a crack for an hour or so is very little cause for concern. For future reference, if losing a bit of heat from the openings is an issue, we suggest turning the furnace down, or off and restarting it when the job is finished.
Yes, baffles are an extra charge. As many homes already have baffles pre-installed, this is an extra service we provide. It is imperative to have proper ventilation in your attic, as the lack of it would run you into moisture, rot, and mold problems, which could be harmful to the residents inside and could burden the homeowner with substantial repair and cleaning costs. So $50 is a small price to have these installed.
Every house that is insulated by us is fitted with a weather-stripped and insulated access hatch free of charge. Even if the door has old weather-strip, we’ll still replace it. And as it is a free service that is provided at every job, we appreciate the reminder.
We have been in the business for over 16 years and provide a service that often exceeds the expectations of our customers. Since every home and every customer is unique, we do our best to provide everyone with excellent service.
Z