Hard wood flooring replaced on main floor
The sales guy they sent us was friendly and knowledgable, and was able to work with us on getting the price down to our budget. The type of hardwood we picked was perfect for our house. The crew arrived a little late and didn't seem sure exactly what the job was. After I explained in detail what they were doing, the work began and in total took 2 days to complete. The tried to upsell us on a sub-floor, but I said no. The only extra cost that we paid was to put a wood subfloor around the fireplace to replace the concrete hearth that they removed. Well, guess what? They weren't supposed to do this. My chimney cleaner came over the other day to do our annual cleaning and explained in detail that this was a code violation and also a fire hazard. This was never explained to us and if we knew this I would have demanded that the concrete hearth be maintained.
While I would refer Empire to friends & family in terms of the overall quality of the work, I'm pissed they didn't know the codes and advise me before doing the work. The cost to fix this is not going to be small, and I'm taking it up with them.
- Approximate cost of services:
- $4,900.00