Bathroom Faucet Leak Repair & Bathtub Drain Clearing
Called Waterworks after coming across their positive reviews on Homestars. Spoke with Natasha, who was courteous and professional when scheduling my appointment. She also sent an e-mail with my Plumbing Specialist, Larry's photo. Appreciated that she called early early on the day of the appointment to advise when Larry would be expected to arrive. Larry was very knowledgeable and answered all of my plumbing related inquires. I appreciated that he provided simple solutions to some of the minor plumbing issues and didn't suggest any unnecessary work. I had initially though I had a small leak somewhere in my plumbing near my bathtub but Larry advised it was due to a slight slope in the bathtub causing water to collect in one corner. The water was collecting there and due a leak in the glass door track leaking, would drip onto the floor in one area of the bathroom - I was then able to fix myself with a bit of caulking. Larry fixed my bathtub faucet and cleared the drain (it wasn't clogged but slow moving) and did both jobs very neatly. I appreciated that they had all of the parts needed for the repair in their truck and were able to fix everything. I wouldn't hesitate to recommend Waterworks and Larry again - they did a great job and I really appreciate the time taken to answer any plumbing related questions. Natasha was also great, calling after my appointment to confirm if I was satisfied with everything - which I was.
- Approximate cost of services:
- $707.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Zee, thank you for the awesome review. Glad to hear you are satisfied with everything. You can count on us anytime you need us in the future. Thank you from Larry, Natasha and The Waterworks Team.