I can relate to a lot of what the previous reviewers have written. The job and relationship with Paul started off well. I was really looking forward to writing a great review about this company. Initially they did a lot of work in a short period of time. Slowly, they started coming less and less. At one point he had a falling out with one of his sub-contractors, Alex. I’m sorry I didn’t get their number, because Alex had some excellent workers and their work was very professional. As soon as his team disappeared, the quality of work was inconsistent.
Unique Basements had much going for it - A catchy name and a very friendly, well spoken contractor. Paul did have better vision and ideas than other people. He was pleasant and polite and after a long delay he did throw extras like door installation and extra paint. Unfortunately, the end result did not match the promises and professionalism that I signed up for.
I put a lot of trust in Paul’s vision and expertise. The quoted project was stretching my family’s resources but we paid on time as agreed. I became alarmed and frustrated after paying out several thousand dollars and 'maybe' Paul or a worker would show up once in a week. The project was started in April and is still not complete. Aside from the money, and work not being completed was the stress of having my place look like a war zone for the spring and summer and at times having garbage piled up in my backyard for several months.
After giving him one of his last payments, we lost all contact with him. I’m stuck with having to hire new people to finish the work that was not done.
I’m giving a zero score because I’m still putting out money to finish this basement.
ffranthur@yahoo.ca
- Approximate cost of services:
- $30,000.00