I've bought drapes and blinds for dozens of windows in my life from big box stores like Ikea and Home Depot but this was the first time I had some custom made. This specific window is large and I didn't want grommet style or lots of little panels side-by-side. Cathie was extremely professional, very friendly, gave tons of advice, and delivered a product that far exceeded what I was expecting. She made both sheers and drapes, they fit perfect, look amazing, and the attention to detail is flawless.