Polite and professional - Michael arrived on time, gave me a terrific quote (much less expensive than the competition!)and delivered a beautiful product, as promised. His installers were wonderful - hard working, professional, friendly. They did a great job, and the clean-up left nothing to be desired. After the installation was complete, Michael did a follow-up visit to ensure that everything was to my satisfaction. I would highly recommend Michael Gabbana's company to anyone looking to this type of service. Seven stars out of five.