We received a number of quotes prior to contacting Todd and Tammy. When Todd showed up at our front door and we all walked outside to see the steps we were looking at replacing, it took about 30 seconds of my wife and I speaking before Todd put us on hold to show us pictures of exactly what we were talking about. Then he pulled up some pictures of another option - which we had initially discounted due to our assumption of price. In a matter of minutes Todd was able to put together two quotes for the options and we realized that our assumption was unfounded. I write this to show that Todd came to the initial meeting very well prepared - with pictures, references, and was able to quote accurately on the spot.
When we were next in the seasonal queue, Todd let us know. Being commuters, my wife and I were unable to watch the project unfold, but the end result was exactly as we had envisioned - and spoken about with Todd. To put it simply, the front steps are perfect. Furthermore, the job site was clean when the project was over - another bonus. TWG's website states that they're not the cheapest contractor in Durham - and that's true - but so is the saying "you get what you pay for". We got timeliness, prompt communication, professionalism, accuracy, and a safe set of front steps. I won't look anywhere else for a landscaping company - I'll phone TWG.
- Approximate cost of services:
- $3,500.00
- Company Response
Thank you very much for taking the time to recognize and appreciate our services. As always I say there is no better reward or compliment than a customers recognition for our efforts. It is nice to know that the information on our website is actually read and used by people as well. We look forward to providing you and any friends or family whom you may refer with services for many years to come. All the best and enjoy...Tammy And Todd Gould