Prestige Carpet Cleaning

Carpet & Rug Cleaning & Repairing
Whitby ON L1N 2C4
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Reviews for Prestige Carpet Cleaning

Average customer rating:
9.4 10 (67 reviews)

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Pat Gartshore from Ajax
Pat Gartshore from Ajax
1 review Ajax, ON
10/10

Upholstery Cleaning

Many thanks to Travis and Kevin of Prestige Carpet Cleaning for the fantastic job they did cleaning our sofa and chair. They were prompt, courteous and especially careful to protect our new carpeting.

Approximate cost of services:
$106.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for your business Pat! Happy hear you were so pleased with Travis and Kevin's service! Its an important part of our service system; not only to do a great job with the cleaning but also to take great care in your home. Thank you for noticing that!
Sincerely,
Nancy Carter

AKM from Toronto
AKM from Toronto
1 review Toronto, ON
10/10

Duct and Carpet Cleaning

recently had carpets and ducts cleaned after a home renovations. The teams were very professional, through and advised anytime they found a concern. Did a fantastic job. Thank you for a job well done.

Approximate cost of services:
$600.00
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Company Response

Thanks so much for the great review of our company! We really appreciate your business and are so happy to hear you had an opportunity to experience both of our services. We are extremely proud of our teams in both divisions and it nice to be recognized! Thanks again!
Kind Regards,
Nancy Carter

Al Van Patter from Whitby
Al Van Patter from Whitby
1 review Whitby, ON
5/10

Carpet Cleaning

Representative seemed quite professional. Generally carpets were very clean. We were quite surprised to find that no furniture in the upstairs bedrooms was moved so the carpet could be cleaned. We had prepared everything for easy moving. Under the beds had not been touched at all.

Approximate cost of services:
$250.00
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Company Response

Dear Mr, Van Patter,
I was pleased to hear the you were happy with our technician and the results of the cleaning that we did for you on Friday May 22, 2015.
I am sorry that you didn't have the furniture moved in the bedrooms that you would have liked moved. I spoke with Mrs. Van Patter on Monday morning and have scheduled an appointment to return to your home this week to move the furniture and clean the areas that you would like cleaned at no cost of course.
Please contact me directly if you have any further concerns. Our work is always fully guaranteed to your happiness and I will contact you personally after the cleaning is completed.
Sincerely,
Nancy Carter
Corporate Standards

carl from Newcastle
carl from Newcastle
1 review Newcastle, ON
10/10

Carpet Cleaning

I recently hired Prestige Carpet Cleaning to come and clean my carpets at my home.
They arrived precisely for the scheduled appointment as per the Customer Service rep’s call that day. When they arrived the Prestige Carpet Cleaning's techs were so very polite and professional.
I showed them the rooms to clean and I went out to the store. When I got back they were just finishing up. The carpets looked like new after they cleaned them. I am very impressed with their service. I would recommend them .

Approximate cost of services:
$129.00
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Company Response

We are very happy to hear you were so pleased with our service, Carl!
Thank you for taking the time to give us such a great review and let others know about our company. We sincerely appreciate your business!
Nancy Carter

Laima O'Sullivan from Markham
Laima O'Sullivan from Markham
1 review Markham, ON
10/10

carpet cleaning

Rezaldo was a great worker. Communicated well. Described what he was going to do and what he can and can't. Everything was clean and smelled better after. The carpet is soft. He told me things I never knew such as that the carpet is made of nylon which is not made anymore. The dog's chair was cleaned so thoroughly you cannot tell it was hers. The office was proactive confirming everything and and answering questions

Approximate cost of services:
$300.00
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Company Response

Thank you for your great review of our company, Laima! We are proud of all our technicians and so happy that you were pleased with Rizaldo's consultation and his work too! Glad to hear that your experience with the office was so positive too! Thank you for your business, we appreciate it!
Nancy Carter

Barbara Burgess from Whitby
Barbara Burgess from Whitby
1 review Whitby, ON
10/10

Upholstery Cleaning

I was extremely happy with the service that I received. The staff was courtesy and friendly. They took huge steps to keep my home clean and damage free. I wouldn't hesitate to use Prestige for any other services that I need and to refer them to others. Great job!!!

Approximate cost of services:
$160.00
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Company Response

We are pleased to hear that you were so happy with our service and our staff, Barbara! We take a great deal of pride in our technicians and the service we provide to our clients in their homes and its very nice to be recognized. We look forward to helping you again anytime!
Regards,
Nancy Carter

Julie from Ajax
Julie from Ajax
1 review Ajax, ON
10/10

Carpet Cleaning

My husband and I run a very busy household with five children, 11 and under, so you can imagine how the carpet might get. I had hoped that Prestige could get it back to looking like it used to and they came in an exceeded our expectations. They were on time, professional, friendly and didn't an exceptional job. I would recommend Prestige Carpet to anyone and everyone.

Approximate cost of services:
$160.00
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Company Response

Wow Julie, thanks for your great review of our service! Its especially gratifying when someone with such a busy life takes the time to provide their opinion about our company and we are thrilled to hear that we exceeded your expectations!
Thanks again,
Nancy Carter

JoAnn Hunter from Oshawa
JoAnn Hunter from Oshawa
1 review Oshawa, ON
10/10

carpet cleaning

I was very pleased with Prestige. They arrived on time, they were very polite and helpful and they did a great job. I would recommend this company to anyone wanting excellent service and results.

Approximate cost of services:
$126.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your wonderful comments about our company, JoAnn!
We sincerely appreciate your business and you taking the time to provide us with such a great review.
Kind Regards,
Nancy Carter

J Timmermans from Welland
J Timmermans from Welland
2 reviews Bowmanville, ON
10/10

Carpet cleaning

Just had our basement carpet steam cleaned for 1st time in a few years. With 3 cats and 6 grandchildren in and out all the time it was getting quite dirty and also had many stains. Travis and Kevin did a super job and were very professional and on time!! Carpet looks and smells like new. Thanks guys. Will definitely recommend.

John & Carol from Bowmanville

Approximate cost of services:
$200.00
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Company Response

Dear John & Carol
Thanks for choosing our company to clean your carpets! We are very pleased to know that you were happy with the cleaning and that Travis & Kevin did such a great job. Thanks in advance for recommending us and we look forward to helping you again in the future!
Nancy Carter

Katherine from Whitby
Katherine from Whitby
1 review Whitby, ON
10/10

Carpet Cleaning

The service was slightly more expensive than I originally thought it would be, but it was definitely worth it! The technician spent over an hour at our new house cleaning the carpet on 2 floors. While some stains from the previous owners would not come out, the carpets look fantastic, and the home smells so clean! If you're just moving in, go with the Benefect product that disinfects the carpets as well, it's definitely worth it. I wouldn't suggest doing it all the time, unless someone has severe allergies, because it's an extra service.

All in all, great service, friendly technician, really knew his stuff.

Approximate cost of services:
$350.00
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Company Response

Thanks for your great review of our service , Katherine! It's so nice to hear that you were happy with not only the cleaning but our technician as well. You are right, Benefect isn't always necessary when cleaning the carpets, especially since our equipment is able to clean at very high temperatures to kill most bacteria but it does give piece of mind to our clients to disinfect the carpets when moving into a new home or if there are allergies. Congratulations and all the best in your new place!
Thanks again
Nancy Carter

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Prestige Carpet Cleaning

Ensure the cleanest, safest indoor environment for your family, pets or business with award winning professional carpet cleaning, furniture and area rug cleaning by Prestige Carpet Cleaning. Family owned & operated, we service the GTA and South Eastern Ontario and are the sister division to Prestige Duct & Furnace Cleaning. Along with our affiliate company NationWide Home Services, we make up Canada's largest and most trusted provider of carpet cleaning, furniture cleaning, area rug cleaning and duct and furnace cleaning services.

CATEGORIES
Carpet & Rug Cleaning & Repairing
SERVICES
Carpet Cleaning Furniture Cleaning In plant and on location Area Rug Cleaning FREE pick up & delivery included. Water Damage Restoration Odour Control
STYLES
When you call Prestige Carpet Cleaning you can be sure that you'll be visited by a well trained tech specialist who will use state-of-the-art properly maintained truck mounted carpet cleaning equipment and the high powered but gentle Thermo-Rinse
SPECIALITIES
Restorative Cleaning Specialty Fabrics Fine Wool Area Rugs
WEBSITE
http://www.prestigecarpetcleaning.ca
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
27
RETURN POLICY
100% Happiness Guarantee
PAYMENT METHOD
Debit/Visa/Mastercard/Cash
MEMBERSHIPS
IICRC Institute of Inspection Cleaning and Restoration Certiifcation BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Fall Protection Awareness, Carpet Cleaning Upholstery Cleaning, Odour Control, Water Damage R
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Happiness Guarantee
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