Representative seemed quite professional. Generally carpets were very clean. We were quite surprised to find that no furniture in the upstairs bedrooms was moved so the carpet could be cleaned. We had prepared everything for easy moving. Under the beds had not been touched at all.
- Approximate cost of services:
- $250.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Dear Mr, Van Patter,
I was pleased to hear the you were happy with our technician and the results of the cleaning that we did for you on Friday May 22, 2015.
I am sorry that you didn't have the furniture moved in the bedrooms that you would have liked moved. I spoke with Mrs. Van Patter on Monday morning and have scheduled an appointment to return to your home this week to move the furniture and clean the areas that you would like cleaned at no cost of course.
Please contact me directly if you have any further concerns. Our work is always fully guaranteed to your happiness and I will contact you personally after the cleaning is completed.
Sincerely,
Nancy Carter
Corporate Standards