Atel Air Heating & Air Conditioning

Heating & Air Conditioning
Kemptville ON K0C 2H0
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Heating & Air Conditioning
Atel Air Heating & Air Conditioning
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96%

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Reviews by rating (past 12 months)

Reviews for Atel Air Heating & Air Conditioning

Average customer rating:
10 10 (42 reviews)

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water tank
water tank
1 review Kemptville, ON
10/10

HOT WATER TANK

Installation staff were friendly, knowledgible and friendly. Project was done very neatly and clean. All operations were explained after installation. When workers left after job, you wouldn't know anyone was in my home. This was my second project with Atel, stand by generator, previously. Would highly recommend Atel to anyone.

Approximate cost of services:
$4,300.00
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Company Response

Thank you very much for the review and kind words. I have shared your message with everyone here at ATEL.
Jimmie

Madeleine in Toronto
Madeleine in Toronto
1 review Lancaster, ON
10/10

Geothermal furnace replacement

clean, professionals, excellent workmanship , excellent price, detailed explanation , and instruction how to operate afterwards,

Approximate cost of services:
$24,000.00
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Company Response

Hello Madeleine, Thanks so much for the review and kind words. Jimmie

happy custermore
happy custermore
0 reviews Spencerville, ON
10/10

heat pump installation

The two crew members worked very well togerther installing and solving problems during the installation.. They were very neat and cleaned up the whole jobsite when they were done .They removed outer foot when entering the house so as not to track dirt into the house. They only complaint i have is they silenced the two smoke detectors ,one in the furnace room and the one in the laundry room and forgot to return them to serviceable condition. The detectors were silenced during soldering operations because they were sounding an alarm..
I would sugest they have slip om boot covers available to them to save time convince. The other point is have a check list to follow when cleaning up the jobsite before leaving it. I would recomend Atel Air to friends and family. I would also like to point out the sales staff are very helpful and not pushy !!!

Approximate cost of services:
$10,700.00
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Company Response

thank you for the kind review and helpful recommendations. We have discussed your points with our team during our weekly training meetings and have updated our policies. now that the cooler nights have arrived I am certain you will enjoy the comofrt from your new Heat pump. All the best. Jimmie

Private User
Private User
Private User reviews Maxville, ON
10/10

Daikin heat pump

Dwayne had sold on the daikin heat pump. He responded instantly to all our questions. Work was done on time and left the area clean. I would definitely recommend this company 5

Approximate cost of services:
$21,420.00
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Company Response

Thank you for the kind review. I will be sharing your kind words with Dwayne and the rest of the team here at ATEL Air

Private User
Private User
Private User reviews Ottawa, ON
10/10

Cummins Home Generator

Great people to work with - from sales to office to trades. Good project co-ordination - steps and timelines were explained. Both electrical trades and gas trade knowledgeable and neat. Associated cables, piping, etc very well laid-out and nicely installed. Appreciated the extra work by gas installer when he observed a gas leak at our meter.
This what professional looks like.
Great job everybody!

Approximate cost of services:
$20,000.00
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Company Response

Thank you so much for the review and your kind words. We'll share your review with our staff. We appreciate your business.

Jackson Thom

Duane
Duane
0 reviews Cornwall, ON
10/10

Heat pump and furnace

Thank you Jackson my salesman. He Had several trips an out explained and recommended the perfect system for my needs. He explained and helped me with the finances.very professional. I wish I could remember all the technicians I only remember Joey, Joey and the two others did a fantastic job of installing the new system and did what I requested and relocated outside unit . Unbelievably professional. They left with leaving me well informed about the system. The system is unbelievably quiet. Bravo Atel Air. Duane Moak

Approximate cost of services:
$24,100.00
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Roger
Roger
0 reviews Kemptville, ON
10/10

Air Conditioner install

Our old A/C unit was failing and Air Tel did an inspection, recommended a very good replacement and had it installed within a couple of days. Their consultant Dwayne came out and recommended an excellent unit at a reasonable cost and two days later (working around our schedule) his team were out and did and excellent job of installing the unit into our existing home system. Larry and Joe did a great job of the install and cleaned everything afterwards. The unit itself has been working excellently.

Approximate cost of services:
$5,700.00
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Company Response

Hello Roger, Thank you so much for the kind words and review. Summer is now officially here so perfect timing for a new central air in your home.

Thank you for the business.

Jimmie

Sandy
Sandy
1 review Saint Andrews West, ON
10/10

install a new geo thermal heat pump

The salesman was very informative and did not pressure us.
The men who did the install were polite, and kept their work site tidy. They were efficient and knowlegdable. We are pleased with their workmanship.

Approximate cost of services:
$2,165,000.00
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Company Response

Hello Sandy,

I have shared your kind words with everyone here at ATEL Air. Your new WaterFurnace Heat pump will be keeping you cool this summer and warm all next winter. Enjoy. Thank you, Jimmie

Private User
Private User
Private User reviews Russell, ON
10/10

A/C Install

We had Atel service our A/C in 2022 when it was not cooling the house. We asked them back in early 2023 to prep the system for the coming summer. They found we had a bad coolant leak and recommended we replace the unit. Within a week we had a new unit installed and were not charged for the initial service call. The install went smoothly and the quality of work is top notch. They are my first call for any HVAC work.

Approximate cost of services:
$5,000.00
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Private User
Private User
Private User reviews Morrisburg, ON
10/10

AC Installation

Wonderful customer service here. Met with Jackson, and by the following Monday - I will be cold in the summer!!! Yeah! Installed an AC unit without fuss - and were very quiet and efficient. Since I work at home (and need quiet) - I would never have known they were here. No fuss and no interruptions. Matt was exceptional and sealed the deal by re-attaching panels to my deck that had to come off for the AC installation! Way to go - would highly recommend!

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for the kind words and review. I have shared your message with everyone at ATEL.
Now all we need is the winter to finally leave us and bring on summer weather.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Atel Air Heating & Air Conditioning

ATEL Air has been providing heating, cooling, geothermal, and electrical services to our customers in Kemptville, Williamsburg, Cornwall and Eastern Ontario since 1949. We provide complete repair, installation, and maintenance services for air conditioners, furnaces, water heaters for homes and businesses.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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