This company was top notch when Randy owned it. He sold his business and we were one of his customers for 20yrs. Since selling his business a few yrs ago, my air-conditioning unit is 3yrs old put in by Randy. I called over and over they have ignored my calls, texts and messages left on their answering machine. Finally they were sending someone out to look at it and a no show no call to explain why. Said they would get another tech to come out and nothing in a month. This has been since May 8th..they will not answer my calls but if I call from another phone they will answer. But still do not return my messages...so beware buyers! It's not Randy now...they said their name was Paul..do not buy from these guys!!!