Advantage Floor Care

Floor Laying & Refinishing
ON M5A 1A1
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Reviews for Advantage Floor Care

Average customer rating:
9.5 10 (91 reviews)

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Alex in Ottawa
Alex in Ottawa
1 review Ottawa, ON
10/10

Hardwood flooring repair

Had water damaged and needed flooring repair. They came and removed the wood and reinstalled the floor super efficiently and rapidly. Great quality-price. Definitely worth hiring for repairs and full flooring.

Approximate cost of services:
$400.00
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Company Response

Thank you Alex! We aim to please:).

Scott in Ottawa
Scott in Ottawa
1 review Ottawa, ON
10/10

Hardwood refinishing

The quote from Advantage Flooring was very competitive with other contractor pricing, and Jay was very responsive, personable and professional. The work was done on-time and with care. We're very happy with the appearance of the hardwood, it looks like freshly installed red oak! Pertinent information regarding ongoing care and maintenance was provided once the final walk through was done. We're very happy with Advantage and would highly recommended them for hardwood refinishing.

Approximate cost of services:
$2,700.00
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Company Response

Thank you so much Scott for the positive feedback! We at Advantage Flooring strive to make everyone as happy as we made you. Please make sure to follow our refinishing maintenance tips online so that your floors are looking new for as long as they can. We wish you all the best!

Ann
Ann
1 review Ottawa, ON
10/10

Floor

The floors look very good. Customer service was good. Price was fair. I had issues with rough patches on the new finish they applied and but this complaint was resolved without issue. Communication was prompt.

I would recommend this company.

I had paint removed from my floor.

Approximate cost of services:
$0.00
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Company Response

Great to hear Ann! We were glad to be able to fix those rough patches for you… We always aim to get the floors done perfect immediately although sometimes it takes a bit of extra work. please let us know if we can help you in any other way now or in the future.

Lan in Stittsville
Lan in Stittsville
3 reviews Ottawa, ON
10/10

Installation of New Floors

We are new to Ottawa and were so happy to have found Advantage Flooring to install new floors in our condo. From the beginning to the end, Jay was incredibly quick and helpful when it came to responding to our emails and concerns. Throughout the process, we greatly appreciated his honesty, enthusiasm, and professionalism. Furthermore, his team is amazing; they were on time, personable, hardworking, and extremely skilled. The installation of our floors went smoothly, and we’re beyond thrilled with the results. The new floors look beautiful!

Overall, our experience with Jay and his team was an absolute pleasure. We would highly recommend Advantage Flooring and would not hesitate to work with them again!

Approximate cost of services:
$4,500.00
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Company Response

Thank you for your great review Lan ! Our whole team at Advantage Flooring enjoyed doing this project for you. Please let us know if we can ever be of further assistance in the future.

Mary P in Ottawa
Mary P in Ottawa
1 review Ottawa, ON
10/10

Refinishing Hardwood

I needed my birch hardwood floors refinished and the floors turned out better than I could have imagined. I actually like the new floors better than the old one! The guy would refinished them was professional and punctual.

Approximate cost of services:
$990.00
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Company Response

Thank you for being a valued client ! We love to hear that you were happy with the services that you received from Advantage Flooring.

Pierre D from Ottawa
Pierre D from Ottawa
2 reviews Stittsville, ON
10/10

Hardwood refinishing

I just had my Cherry wood floors redone in the kitchen, living and dining rooms. The experience from arranging for a visit to review and provide a quote, to the finished product was nothing short of professional all around. Jay was a pleasure to deal with, easy to contact and stay in touch with, and the gentlemen who did the job were thorough, focused, and extremely efficient. With these guys, it's quality over quantity. I have another job to get the stairs refinished, and to have hardwood flooring installed in 2 other areas, and i'll definitely call Advantage for the task. Well done!

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much!

Steve
Steve
2 reviews Ottawa, ON
10/10

Hardwood Floor refinishing

Jay and his team were amazing. They really took care of the every detail of the work. I was super please with everything they did. We had old 60 year old strip oak hardwood floors that were really worn down and in horrible condition....after just 2 days the dust settle and our floors looked new again. They are really great !! Happy to recommend Advantage Flooring to all our neighbors and friends :)

Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you Steve ! Pleasure doing the project for you:).

RM from Ottawa
RM from Ottawa
2 reviews Ottawa, ON
0/10

Floors redone

We had a poor experience. First of all, Jay (Advantage Flooring) is a broker. You're better off finding a company that does the actual work themselves.

A careless job was done, which they had to come back and fix. They actually went around the appliances without moving them leaving an inch of previously stained floor peeking out around everything. Overall, the job they did was OK - but after a few days with the floors, we noticed:

1. a broken transition between the dining room and kitchen
2. a broken intake floor grate
3. a sanded wire to our alarm system (making it unusable)

Jay was reluctant to take any responsibility, eventually only offering $50 off our bill to get the transition fixed (ourselves).

The only attention to detail thru the whole process was ensuring we got our invoice and making sure he got paid.

Regarding their Customer Lobby reviews - they're managed by Advantage Flooring - they decide which reviews go up. I'd say this company misleads people a bit, which seems to be reflected by another reviewer here.

Approximate cost of services:
$2,500.00
4 of 5 people found this review helpful.
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Company Response

We would just like to take this opportunity to apologize to you as you were not completely satisfied with the service. We pride ourselves on providing great service and products. Please contact us and we would certainly try to fix any issues you have with the floor.

Margaret from Ottawa
Margaret from Ottawa
5 reviews Ottawa, ON
9/10

refinished hardwood floors

Jay was great and we liked his team led by Jimmy. They worked hard and were anxious to please us. He also got us movers and cleaners after - all good workers. I was pleased that Jay realized we wanted to preserve and protect our sixty year old floors- we weren't looking for perfect - we were looking for a warm glow and a good job. That's exactly what we got. Thanks.

Approximate cost of services:
$3,000.00
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Company Response

Thank you Margaret! This is great to hear.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Advantage Floor Care

For more than a decade, Advantage Flooring has been supplying and installing top quality floors to both residential and commercial customers. No matter which product you choose from our excellent selection of hardwood, cork, bamboo or laminate flooring, you can be assured that we deliver excellent installation and service that ...
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