- Approximate cost of services:
- $400.00
- Company Response
Hi Kim, Thank you for providing your feedback - I'm happy to hear that the cleaning went well, but sorry to hear about the vent count confusion - we always want to make sure that our pricing is clear and thorough. I was able to locate what I think is your customer file and review your vent counts and you are correct that there has been some variation in your counts. On a note from an older invoice I could see that there were 2 vents in a crawl space that were mentioned and my best guess would be that we did not access those two vents at the cleaning before this one, resulting in 2 less vents than the current cleaning. I have passed on your concern to a manager who will be following up with you.
Best Regards,
Holly Jones
President
Alberta Carpet & Furnace CleaningHi Kim, I'm thrilled to hear that Dana was able to turn this into a great experience for you! Thanks for the great review!