Captain Electric

Sharon, thank you for this review. We appreciate your comments. Nobody likes surprises when it comes to paying for services. It is in the best interest of the client to be clear and upfront about what to expect from a service call, what is covered and what is not included. We are happy to have been able to help you, and look forward to being of service again when you need us. Thank you for choosing Captain Electric.

Thank you for posting this review Sean. We believe it is always best to fully explain the details of the work that needs to be done, and any options that there may be. This way the client can make an informed decision to proceed with the work. We are happy to have been of service, and look forward to seeing you again when you need electrical service for your home.

Peter, thank you for this review. I am glad to hear that you are happy with the work we performed. Your home is now safer for you to live in, and you bring out a good point - that when you decide to sell your home, having an ESA Certificate for the work that was done will be helpful in closing the sale. Electrical problems often become issues for homeowners when buying or selling a home. Having repairs made before listing a home for sale is always advisable. Thank you for choosing Captain Electric, and we look forward to seeing you again,

Thank you Netika. We appreciate your review, and are glad to find you are pleased with our service. Punctuality is important to us and our clients, because "time" is our most precious asset. No one likes to be kept waiting for a serviceman to arrive, wondering if they will arrive when they said they would, or even at all, so we strive hard to be on-time. Thank you for choosing Captain Electric, and we look forward to serving you again.

Thank you Kathleen for being a loyal client of ours. I am glad to hear that you find working with us a pleasure. This means that everyone on our team are doing their job properly. Keep in mind our referral program, that if you refer us to a new client that proceeds to work with us you will receive a gift coupon to dine out on us, and the new client will receive a discount on the completed work. Thank you again for choosing Captain Electric.

We appreciate your review. Thank you for noticing our "floor savers" designed to protect your home from the bottom of our shoes. WSIB and OHSA requires that protective footwear be worn while working, so the "floor savers" work out great (no injured toes, no dirty floors - a win win for everyone). Thank you for choosing Captain Electric.

We are glad you are happy with our work. Customer Service is a very important part of our business, providing skilled tradespeople, on-time service and the work completed as we promised. We work diligently to meet the needs of our clients, fulfilling (and exceeding) their expectations. We think Enrico and Kevin are top notch too (like the rest of our team). Thank you Malcolm for taking the time to write this review. We look forward to seeing you again.

Sean, we appreciate your taking the time to write this review. Your new EV Charging Station will definitely make charging your car much quicker and more convenient. Congratulations on joining the Green Revolution, and we hope you enjoy your Chevy Volt. Thank you for choosing Captain Electric.

Thank you Jack, we appreciate your taking the time to write this review. I know you originally had some concerns about the length of time that you would be without power, and we were able to put your mind at ease. Working quickly to restore power during winter months is especially important. Our entire team knows that they have to leave all our client's homes as clean as or cleaner than when they arrived, and thank you for noticing and mentioning this. We look forward to being of service to you in the future, whenever you need professional electrical service.

Kay, we appreciate your reviewing us on Homestars. We are glad to hear that you are comfortable having us in your home. All of our electricians are background checked and drug-free. This is for the safety of our clients. I also have come to know them all very well personally, including their families, and am proud to be able to send them out for our clients. We encourage questions about the work that we are doing. Our team is always willing to help people understand "electrical safety." It is a good choice that you purchased the Main Panel Surge Protection for your home. This will provide a "first line of defense" to protect your appliances and electronics from damaging power surges. You know this all to well, with the lightning strike you experienced. Kay, we look forward to being of service again, whenever the need arises. Thank you for choosing Captain Electric as your service provider.